Lost ability to search my downloaded albums

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Lost ability to search my downloaded albums

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Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have lost the ability to search my downloaded albums.  When I go to Artists...not all are there anymore.  So frustrated.  Please help.

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Re: Lost ability to search my downloaded albums

Rock Star 23
Rock Star 23

Hey @Randal7877, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

 

If you're still having trouble, let me know the make and model of your device, as well as the current software version. Also, attach a screenshot of what you're seeing exactly, and I'll take a closer look.

 

Let me know how this goes!

Billy-JRock Star 23
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