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Lost downloads

Visitor

I’m on Premium

I have iPhone 6 13.4.1 and IPad And Mac

Australia

I have had Premium for a couple of months.

last weekend I downloaded app to IPad. 
now when I log on through IPhone myaccount has gone back to free and all my downloads in my library have disappeared. 
Ive deletedand re downloaded app to Ihone, makes no difference. 
I think there may be two usernames in the system. 
I use my phone for playback so have deleted app on IpaD. 
Any advice would be appreciated. 
Alan

*snip*

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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