Lost the whole library when joining a family-subscription

[user-removed]

Hi!
I just joined a family-subscription and sadly lost the whole library that I've been working on for the past 12 years... I have checked everywhere, even the "recover playlist", but it seems like everything just got deleted. It's so heartbreaking because several of the playlists were linked to specific times in my life that I often go back to when I feel nostalgic.

[Lyubka]

Hey @user-removed,

Thank you for reaching out here in the Community. We're sorry to hear this is happening to you and we'll do our best to help you.

You can transfer all your saved content over to your new account in a few easy steps - just check out this Spotify Answer for more info on how to do it.

In case you're having any issues, we'd recommend reaching out to our Customer Support Teams. They will help you out with your request. We can't make any account related actions here in the Community as we don't have access to such systems and tools.

Hope this helps,

Cheers!