Many liked songs suddenly missing from "Liked Songs" playlist

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Many liked songs suddenly missing from "Liked Songs" playlist

dWolf9392
Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Many songs have disappeared from my "Liked Songs" playlist. The issue is NOT that they are greyed out, the issue is that they are not appearing there at all.

 

When sorting by date added, you can see there is a huge gap starting Oct 2018. Hundreds of songs are missing that I added to Liked in 2019.

dWolf9392_0-1578092462103.png

This is affecting my windows desktop and iPhone. I've tried reinstalling Windows, but this did not work.

 

Please help!

 

3 Replies
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Re: Many liked songs suddenly missing from "Liked Songs" playlist

Moderator
Moderator

Hey @dWolf9392,

 

Welcome to the Spotify Community and thanks for reaching out about your issue here.

 

First of all, it'd be useful to carefully read through the 'Can’t find something you saved?' section in this support site article to double-check whether the issue can't be explained on the grounds of the info featured there.

 

If it turns out the article couldn't help, would you mind sharing with us a video of what happens if you save a new song to your 'Liked Songs' and you try to look it up in the same list?

 

This will help us look into the issue in greater detail. 

 

Let us know how you get on! We'll be happy to help at any time.

MarioModerator
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Re: Many liked songs suddenly missing from "Liked Songs" playlist

dWolf9392
Casual Listener
Hi Mario,

Thanks for the help. The issue is not resolved by the tips in the article.

I am not sure how to share a video, but when adding a new song to liked
songs the functionality behaves as expected, the song is added to the
playlist. It's just my historically liked songs are no longer appearing.

Is there a way we can restore my liked songs playlist?

Thanks,
David
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Re: Many liked songs suddenly missing from "Liked Songs" playlist

Moderator
Moderator

Hey @dWolf9392,

 

Thanks for keeping us in the loop!

 

To answer your last question, you can reach out to our folks in the Support team and check whether your Liked Songs playlist can be restored to the state that you have in mind.

 

Check this support site article to find out how you can get in touch with them. 

 

Hope you'll find this useful. We'll keep an eye on your reply and get back to you if there's anything else we can help with 🙂

MarioModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland
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