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Step 1


Mi lista de "me gusta" se vació

Mi lista de "me gusta" se vació






Moto E4 Plus

Operating System

Android 7.1.1


Había instalado Spotify de nuevo después de un tiempo, estaba todo bien hasta que las canciones y álbumes a los que le di me gusta desaparecieron. Desinstalé la app y la volví a instalar, todo estaba bien hasta que al rato que me paso de nuevo (una hora o menos), la desinstalé otra vez Y ME VOLVIÓ A PASAR. Cuando le doy like a una canción tampoco se agrega a la lista, es bastante frustrante.  Ojalá puedan ayudarme.

1 Reply

Hey there @keila_04


Thanks for reaching out to us about this - we'll be glad to help you out here.

Hope you don't mind us replying in English as it's the Community's official language.

In case your Liked Songs playlist disappears constantly on your mobile device you might be experiencing a certain issue we're currently aware of. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well. 


It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.


Hope this helps. Let us know if you have any more questions.  

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