Plan
Premium
Country
UK
Device
(iPhone 12)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
My Spotify was fine and then all of a sudden my daily mixes vanished as did my release radar etc. Essentially all the made for you things. It says I need to listen to music until it works out what to recommend but I don’t understand since I listen to music for hours each day and have had Spotify for years. I am very confused. Please help
Hey @Loopzilla23,
Help’s here!
It's a good idea to check if you observe the same after performing a clean reinstall of the Spotify app on your device. This step gets your app updated to the latest version and cleans up corrupted data that could be causing the issue.
If this persists after the clean reinstall, check if you haven't accidentally logged in to a different Spotify account. Sometimes Spotify users may create more than one account for different reasons and it's possible that you have multiple accounts. Check out this help page for hints on finding other accounts.
Hope this helps. Keep us posted.
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