My library playlist is missing from my account

[seasons50]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[kaworu_bloodpaw]

Hi,

Can you send a screenshot of what you're seeing?

Also, try logging out and back in twice. I know it sounds strange, but that'll force a resync of your data.

[Joan]

Hi there @seasons50,

Thanks for reaching out. Could you please provide us the following:

• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening?
• Is this on all devices or only on specific one(s)?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.