My spotify is not working

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My spotify is not working

Galathbel
Regular

Plan

Premium

Country

Spain

Device

 

Operating System

windows 7

 

My Question or Issue

Hi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play anything and remain thinking. In my app on android everything works well

2 Replies

OneByBoo
Rock Star 19
Rock Star 19

Hi there @Galathbel,

thanks for reaching out !

 

I would recommend following the steps provided here and perform a clean reinstall which is a bit different and will lead to the installation of a Microsoft version of Spotify.

 

Let me know how it goes 🙂

OneByBooRock Star 19
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Galathbel
Regular

Hi! Thanks for your time and help. I tried this steps three or four tmies and still not work. I tried too with a third cleaner aplication

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