Plan
Premium
Country
India
My Question or Issue
Title says it all. Cannot see the new mixes introduced about a month ago. I just see the old Daily Mixes.
Solved! Go to Solution.
Hi there @Detuned-Radio,
Thanks for your reply.
If the New Mix layout isn't showing after clearing the cache on your device, this means that they're most likely not active on your account yet. This feature is still being rolled out to all users.
It might take some time until you see them on your account.
What you can do is create a new free account> listen to music from that one for some time> check it again in a few weeks and see if it has the new Mixes. If that's the case you can follow the instructions in this Guide to transfer your music collection over to the new account.
This is something that will be rolled out to all users in time. If you don't want to transfer your data over you should keep your app up-to-date to get the newest updates.
Hope this info helps.
Hi there @Detuned-Radio,
Thank you for your post here in the Community.
Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.
If that doesn't do the trick, can you log in with a different device and see if the issue persist?
We'll keep an eye out for your reply.
Cheers!
Hi there @Detuned-Radio,
Thanks for your reply.
If the New Mix layout isn't showing after clearing the cache on your device, this means that they're most likely not active on your account yet. This feature is still being rolled out to all users.
It might take some time until you see them on your account.
What you can do is create a new free account> listen to music from that one for some time> check it again in a few weeks and see if it has the new Mixes. If that's the case you can follow the instructions in this Guide to transfer your music collection over to the new account.
This is something that will be rolled out to all users in time. If you don't want to transfer your data over you should keep your app up-to-date to get the newest updates.
Hope this info helps.
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