New liked songs sometimes are visible only after app relaunch on other device

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New liked songs sometimes are visible only after app relaunch on other device

Heteric
Visitor

Plan

Premium

Device

(iPhone 6 Plus, iPad Pro 10.5, Macbook Air 2020)

Operating System

(iOS 12.4.8, iPadOS 14.0.1, MacOS Big Sur 20A5384c)

 

My Question or Issue

After liking a song on one of my devices, they don't always appear on others in liked songs, unless I relaunch the app, however, Spotify Connect is working.

1 Reply

Jeremy
Moderator
Moderator

Hey there @Heteric,

 

Thank you for your post 🙂

 

In this case we suggest that you perform a clean reinstall of the app to make sure there's no old cache files causing this.

 

It can also be great to try with another internet connection to see if the issue persists.

 

If that doesn't do the trick we recommend that you try to log in with another account - such as a friend's or a family member's to see if the issue persists.

 

Also - does this occur on one device or multiple devices?

 

Keep us posted. We'll have an eye out for your reply.

 

Cheers!

JeremyModerator
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