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No album covers for local files

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No album covers for local files

Newbie

Plan

Premium

Device

MacBook Pro

Operating System

MacOS Mojave 10.14.5

 

Most of the local files I have uploaded have had cover photos but I just tried to upload another and it did not. I tried scaling the image size down to 300x300 and also uploading the same song as a different file but nothing worked.

 

4 Replies
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Re: No album covers for local files

Rock Star 18
Rock Star 18

Hi there @r_furey,

thanks for posting !

 

I found this similar thread regarding the issue you're having.

 

Check it out and let me know if that works for you as well 🙂

OneByBooRock Star 18
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Re: No album covers for local files

Composer

Or maybe you have the same problem reported in those threads (not sure if those issues were ever escalated to get them fixed):

https://community.spotify.com/t5/Desktop-Windows/Cover-art-not-showed-for-local-files-on-Windows-whe...

 

https://community.spotify.com/t5/Desktop-Windows/Album-art-not-loading-for-local-files/td-p/4528376

 

https://community.spotify.com/t5/Desktop-Windows/Local-File-s-Cover-Art-ignored-when-it-contains-an-...

 

There might be more threads about this. I once reported this as well but nothing was done about it. 

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Re: No album covers for local files

Composer

Can this issue be esclated, investigated and fixed once and for all?

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Re: No album covers for local files

Composer

Hello? Need an escalation here. 

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