Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Offline modus werkt niet goed

Offline modus werkt niet goed

Goedemorgen, sinds een paar weken werkt spotify offline niet goed meer. De playlist is gedownload maar bij 70% van de nummers speelt hij volgens de lijst wel af maar hoor ik geen geluid. Bij 30% van de lijst werkt het wel gewoon goed. 

Tevens speelt niet automatisch het volgende nummer in de lijst af maar moet ik die handmatig aan klikken. 

Iemand enig idee waar dit aan ligt? 


1 Reply

Hey there @Linde078,


Thanks for reaching out about this here in the Community. We hope you don't mind us replying in English.


Could you let us know if this happens across devices or only on a specific one? If it happens only on a specific device, could you let us know the exact make/model, operating system and Spotify version of it?


Also, does this happen on all your playlists?


On another note, it's well worth running a clean reinstall of the app on your device to get rid of any cached files that might be causing trouble.


We'll be on the lookout for your reply.

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts