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[Playlist] Song that you select “Start Radio” from is not included in the radio playlist

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[Playlist] Song that you select “Start Radio” from is not included in the radio playlist

Visitor

iOS.

When listening to a song (either individually or part of a playlist / album) half way through if you select "Start Radio" you are taken to a radio playlist of similar songs, but the original song you were listing to is not included in the radio playlist. When the original song finishes it continues playing from the original playlist / album, and the radio playlist doesn't play unless you select "shuffle play".  If you select "start radio" the radio playlist should play at the end of the original song - or at the very least the original song should be included in the radio. 

 

3 Replies

Re: [Playlist] Song that you select “Start Radio” from is not included in the radio playlist - Status changed to: Under investigation

Moderator
Moderator

Hey folks,

Thanks for reporting this issue to us.

We’ve passed your info on to the relevant team, who are currently looking into it.

If you’re experiencing this issue, make sure to click + VOTE.

Could you make sure to provide us with the following info, if you haven’t already:

  • device + OS version
  • exact Spotify version
  • does this happen with a specific song, or with any song?

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

PeterModerator
 
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Re: [Playlist] Song that you select “Start Radio” from is not included in the radio playlist

Moderator
Moderator

Hey there @Sean2406,

 

We haven't heard back from you in a while - we just wanted to confirm if you're still experiencing this.

 

If you do, could you try performing a clean reinstallation of the app on your iPhone device and let us know if that does the trick for you? 

 

If the issue persists, it'd be helpful if you could let us know the following so we can pass them along to our tech teams:

  • Your device and its operating version
  • The exact Spotify version you're on
  • Does this happen with a specific song, or with any song?

We'll be keeping an eye out for your reply, thanks 🙂

KaterinaModerator
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Re: [Playlist] Song that you select “Start Radio” from is not included in the radio playlist

Community Legend

Hey all,

 

Thanks for reporting this to us!

 

Since we couldn't reproduce it and we haven't received any other contacts or reports after we asked for more info, we're now moving this thread to the Help Boards.

 

Let us know if more of you are experiencing this. Feel free to give us all the details we've asked about previously, if you need help with that. 

 

We'll be keeping out an eye for all of your replies 🙂

PetyaModerator
 
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