Playlist restarts sometime to the first song

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Playlist restarts sometime to the first song

Casual Listener

Plan

Premium

Country 

Canada

 

Device

Samsung Galaxy Note 10+

Operating System

Android One UI

 

My Question or Issue

when i am listening to any music in my liked song sometime it go back to the first track and  i already deleted the spotify app fully cleaned it and reinstall it and still it is starting to be annoying this started to happen on the latest update. pls help or fix it!

 

3 Replies

Re: Playlist restarts sometime to the first song

Moderator
Moderator

Hey @JNR33,

 

Thanks for reaching out about this here in the Community. 

 

Since we've now started looking into this and need to collect all the relevant info, it'd be great if you'd let us know the following:

  • All the devices you experience this with

  • Exact version of their operating system

  • Exact version of Spotify on each device

 

We'll look out for your updates and we'll be here to keep taking care of this with you. Don't hesitate to let us know if there's anything else we can help with in the meantime!

MarioModerator
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Re: Playlist restarts sometime to the first song

Casual Listener
I only used it on my Samsung Galaxy Note 10+. The spotify version its the latest. The exact version of my Samsung Galaxy Note 10+ its android 10.

Highlighted

Re: Playlist restarts sometime to the first song

Moderator
Moderator

Hey @JNR33,

 

Thanks for keeping us in the loop. 

 

Since we've now started looking into this, it'd be great if you'd click here, add your vote (by clicking +VOTE) and subscribe in order to stay up-to-date with all the developments. 

 

Thank you and have a nice day!

MarioModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland
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