(Samsung Galaxy S8, Windows PC)
(Android, Windows 10)
My Question or Issue
So I was adding songs to some playlists on the desktop version recently, then when I went to download a new playlist, I discovered that it had synced most of the changes to the mobile version, except for 2 playlists. One of these playlists is one that I’ve been listening to and updating regularly since I first got Spotify, which is missing all the songs I had just added on mobile, and the other is one that I had just made to put a bunch of new songs into, which was completely empty on mobile. I logged in on a web browser to see if anything was any different there, and found that no changes made on any of the 3 versions would sync to anywhere else. I’ve also found that if I add a song to a playlist on one device and attempt to switch to another device while that song is playing, it just stops playing and I get a message about how Spotify can’t play the song right now, even though the same song is on both devices, it isn’t in the same playlist on both devices. I’ve tried switching both the desktop and the mobile versions to offline mode, waiting for about 15 minutes, then switching both back online. I’ve tried logging out and back in to both versions. I’ve cleared the cache and undownloaded my whole library on both versions. I’ve made sure both versions are on the same Wi-Fi network, since I have 2 to choose from, and tried all of the above on both of those networks. I’ve straight up reinstalled both versions. Nothing has helped.
Additionally, I’ve been having some issues with local files on the mobile version for a while. While I can import the files on desktop and download them on mobile just fine, some of the files I have downloaded on mobile seem to just randomly become almost unavailable. They all play just fine for a while, usually a few weeks, but then some songs randomly become greyed out, but keep the green “downloaded” icon. In this state, the songs can still be played, but only when I select that specific song manually. If one of them is queued, it will briefly show on screen and immediately skip every time the queue gets up to that song. The only fix I’ve been able to find is to completely remove the affected song(s) from Spotify, including every playlist I put them in, and put it back in from scratch, which can be very tedious sometimes. However, until the other problem is fixed, this method won’t work since the “unavailable” songs are only an issue on mobile, but can only be removed and reimported on desktop.
I have premium, but I only switched to Spotify for a few small quality of life features that were only available with premium. I really don’t want to have to switch back to what I was using before, but that’s starting to look like the only reasonable option.