Announcements

Help Wizard

Step 1

NEXT STEP

¿Puedo recuperar mis me gusta?

¿Puedo recuperar mis me gusta?

Hace unos días entre a mi cuenta y noté que aproximadamente la mitad de las canciones que tenia ya no está. ¿Hay alguna manera de recuperar esa música?
Reply
1 Reply

Hey there,

 

Thanks for coming to the Community. Hope you don't mind us replying in English.

 

Could you double check if you're logged in on the right account just to make sure you're looking at the right music library?

 

You can check the email address of the account you're using on your account page, so be sure to use that when you log in to the app. Are you able to find the lost liked songs there?

 

If not, could you check if this is also the case using a different device - desktop, mobile, the web player?

 

Keep us posted,

 

Cheers!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random