Recently Played Artist NOT updating

Reply

Recently Played Artist NOT updating

Ashlizz
Casual Listener

It’s been a week and my “Recently Played Artist” list hasn’t updated. I listen to a ton of music. All social settings, set accordingly. Deleted app, logged out, restarted and so on. Nothing. Anyone else having this problem or have a solution? 

Plan

Premium

USA

 

Device

(iPhone 8 Plus. 

ISO 10

 

My Question or Issue

 

11 Replies

Re: Recently Played Artist NOT updating

gigamike
Casual Listener

Yes, myself, family account members and 3 friends (all premium) have had the same issue across all platforms. I did the same too, logged out, deleted and reinstalled the apps (iOS, Android 10, Windows 10, Mac OS Mojave). I listen to a ton of music and my recently played artists have not updated for 8 days now.

Re: Recently Played Artist NOT updating

verlin_benge
Regular

I've been having this issue and managed to fix it. Unfortunately I don't know what actually fixed it, but here's what I did (in order). It was most likely either 6 or 7, I'd suggest starting there save time but I'm including 1 - 5 incase it's a combination of one of them with 6 and/or 7:

1) fiddling with the settings for a few days. Turning off the "share my listening activity" and "show my recently played artists" and "private session", listening to some albums, then turning it back on.

2) logged out of everything - my phone, tablet, desktop app and web browser.

3) uninstalled and reinstalled app on my desktop.

4) played music on all my devices. Phone, Kindle, web browsers (firefox and microsoft edge), desktop app

5) tried another free account on all these devices and Recently Played Artists started updating again. Confirming it probably wasn't the device.

--------------------------------------------


- None of those things alone fixed it, so it's likely one of these 2:

6) I reset my password

7) I went to my account overview on the Spotify website, and on the left menu at the bottom of the list is a tab called "Apps" with a puzzle piece icon. It's all the Apps that I gave permission to access to my Spotify account.

- the app permissions I REMOVED were:

a) a 3rd party app called Swarm.fm that I used to use for more in depth new releases. I think it was this one because I removed it from my bookmark toolbar around the same time I started having issues. I don't know if that makes any sense, but it's one **bleep** of a coincidence if not.

b) Something about "allows the profile service to transcode images". I apoligize, I don't remember the actual name of it and I have no clue what it was.

- and the app permissions I KEPT were:

c) Spotify Advertising Cookie
d) Spotify Community
e) Spotify Mobile Web Player.

Voila, my Recently Played Artists began updating again. quicker Than before too (used to take up to 8 hours, now 10 minutes)

Re: Recently Played Artist NOT updating

verlin_benge
Regular

I posted how I ended up fixing it. (apologies if you already got a notification for it, I'm not sure if you would if I didn't reply to you directly

Re: Recently Played Artist NOT updating

gigamike
Casual Listener

Hi and thanks for your reply. I have quite a few apps authorized but none in the past 6 months and since I work on APIs like Spotify's, I doubt that could be the reason but hard to say. Also, my friends and family had the problem starting the same day and we all use different platforms and I bet nobody has authorized the stuff I have. I did log out, uninstalled and reinstalled on all my devices and playing stuff now. I'll give it a few hours and see if it works.

Re: Recently Played Artist NOT updating

gigamike
Casual Listener

Ok the steps above didn't help (though I didn't give it a lot of time). I created a developer account and can see tracks being posted to the API endpoint so I think it's a UI issue and specifically a caching issue.

 

My (fairly well informed because of my job) is that there's content conflicts for certain user accounts at their CDN (Content Distribution Network) and don't update clients when that condition exists. I think normally a cache invalidation script would take care of this but it's not running. 

 

You were on the right track of logging out and deleting the client, I think doing that across your account could trigger an automatic cache invalidation so I'm going to keep working on that.

 

Recently played is not really important to me as I have only family followers but I notice **bleep** like this and it's been bugging me for days.

 

 

Re: Recently Played Artist NOT updating

tonypaul1
Music Fan
I'm experiencing the same problem. My recently played artists have been frozen for almost 2 weeks.

Re: Recently Played Artist NOT updating

Ashlizz
Casual Listener

Ko Spotify confirmed it has to do with the cache. They are trying to fix it. I appreciate the input from everyone! 

Re: Recently Played Artist NOT updating

tonypaul1
Music Fan

I'm not paying £9.99 for premium to put up with this nonsense. Get it fixed.

Re: Recently Played Artist NOT updating

MC882
Visitor

I’m having the same issue and I’ve tried everything. New password, off loaded app, deleted and reinstalled app, cleared cashe, removed apps within Spotify, and nothing is working. 

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