Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Recently played artists not mine

Recently played artists not mine







(Macbook Pro, Huawei mate 20)


Operating System

(macOS Mojave, Android 9 (Pie, customized with EMUI 9.1.0).)



I am experiencing for a few months some strange activity in my account.


Some artists which I never listened to are being listed in my "Recently played" feed. 

I already changed my password, removed all third party application permissions and logged out from all devices and it still happening.


All these artists have a similar pattern: they are not mainstream, have just a few singles and belong to the Brazilian "sertanejo" genre.




When I click in the "Recently played" tab, these artists are not there.



Is it some AB test? A new kind of advertisement? 

Please, can someone explain to me were this activity come from? 

Is it a lack of security in my account?


2 Replies

Use the log out all devices feature on spotifys main page and change your password

Hi @erlancarvalho


It's good to know that you've already taken some steps. However, it's better to open the password reset form in a private/incognito window, and choose a strong password you haven't used before.

Then you can go to your account page and click SIGN OUT EVERYWHERE again. 


It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.)
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.

If the issue persists, you can reach out to Customer Support.

You can find the contact form here


I hope it helps!

Suggested posts