Spotify recommending songs already in a playlist

[Sergeant_hcr]

Plan

Premium

Country
Canada

Device

(Samsung Galaxy 9+, WebPlayer, Desktop App)

Operating System

(iAndroid Oreo, Windows 10)

My Question or Issue

Spotify recommends songs already in my playlists, sometimes the song is in the playlist it is basing the recommendation on. This makes no sense. It would be like me walking into a shoe store for recommendations for new shoes and the salesperson looking at my shoes and recommending 5 pairs of shoes where one pair is the same shoes I have on. It would also be nice if there was an option to permanently mark a recommendation to not be recommended again.

Thanks

[Kerbo]

I have Spotify premium which I use across multiple devices, and whenever I scroll down for recommended songs in one of my playlists, it displays songs that are already in the playlists and most of the times entirely different genres as well.

It's pretty upsetting considering it used to work great and introduced me to many new artists.

[Jeremy]

Hey there @Kerbo,

Thank you for your post here in the Community.

Can you perform a clean reinstall? This step will clean the cache and corrupted files from previous installations that can cause issues.

Also - does this occur on one specific device or multiple devices?

It would also be great if you'd let us know which version/versions you have on the device/devices this occur on.

We'll keep an eye out for your reply 🙂

Cheers!

[Kerbo]

Hey Jeremy,
It occurs on all my devices, both mobile and PC. Though (strangely) it occurs more on one playlist then it does on other playlists. I'm using the latest version of Spotify.

[Jeremy]

Hey there again @Kerbo,

Thank you for your reply.

Can you let me know how it look after you performed the clean reinstall of the apps?

Also - you can try with another internet connection to see if the issue persist.

Keep us posted.

Cheers 🙂

[Kerbo]

I just tried it on my school network and the issue doesn't seem to appear, I'll reinstall the apps later today and see if it changes anything.

[Jeremy]

Hey again @Kerbo,

Thank you for your post and confirmation.

Do so 🙂 We're always one reply away.

Cheers!

[Kerbo]

Sorry for the late response, but the issue doesn't seem to reappear. I didn't reinstall Spotify but it did update.

Anyway thanks for the support!

[Jeremy]

Hey @Kerbo,

Thank you for your reply.

Really good to hear that everything works for you again 🙂

If you have any questions we're always one reply away 🙂

Cheers!

[Clauz]

Kudos to this, since I saw this bug appearing and disappearing lots of times in the past years. Lately, in "recommended" section, I keep seeing lots (almost all) of songs that are already in the current playlist! 😞 Looks like this feature became less and less smarter during time. Hope it will we fixed. Thanks!

[Clauz]

Kudos to this, since I saw this bug appearing and disappearing lots of times in the past years. Lately, in "recommended" section, I keep seeing lots (almost all) of songs that are already in the current playlist! 😞 Looks like this feature became less and less smarter during time. Hope it will we fixed. Thanks!

[Kerbo]

Yep, noticing that it's happening to all of my playlists now.

[Eni]

Hi folks! 

Thanks for reaching out about this.

@Clauz, would you mind showing us an example? Could you send the URI of both songs (the one which is already in your playlist and the other which appears in your recommendations)? To get them, open the Spotify desktop app > click the three dots next to the content > Share > Copy Spotify URI.

We'll be on the lookout for your reply.

[Clauz]

Hi, sure, here's an example: 

This one is in my playlist:

https://open.spotify.com/track/4iMiLm8NqP0RJVr28HxQQK?si=cb3c009719e14def

This one is showing in the "recommended" section at the bottom of the same playlist:

https://open.spotify.com/track/4iMiLm8NqP0RJVr28HxQQK?si=4cf69d96871443a6

It's a random thing, sometimes the recommended section shows lots of new songs, sometimes lots of already known songs...but it shouldn't! 😉

One more thing: clicking the "Add" button, at the right of a duplicate recommended  song, automatically adds it in the playlist with no warning, but if I manually drag this song on the playlist (in the left pane), then the "already in playlist" warning is correctly shown. This happens on Mac client, haven't tried on Windows yet.

Hope this will help. Thanks and kind regards!

[Jeremy]

Hi @Clauz,

Thank you for your reply and for the URI:s 🙂

Can you let us know your OS and which versions of the apps you have on your devices?

When we have this information we'll be able to pass it on to the right team.

We'll keep an eye out for your reply.

Cheers!

[Clauz]

Sure, my Mac is macOS High Sierra 10.13.6 with Spotify client version 1.1.59.712.g54f36e5d-a. Thanks again for your support!

[CarlosE]

Hey @Clauz,

Thanks for keeping in touch and for the extra info.

We've made sure to forward it to the right folks. We can't commit to a timeframe for when or if this will be fixed, but in the meantime, we suggest keeping the app updated so you don't miss out on any fixes.

If you have any questions or need anything else, we'll be right here.

Cheers!

[Alex]

Hey @Kerbo,

Thanks for getting back to us.

Can you try Logging out everywhere and logging back in?

Also, could you check if this is happening on playlists with less than 100 tracks as well?

Cheers.

[cazort]

I've been having this problem for months. I've tried updating and reinstalling the apps on desktop and phone (android). Tried logging out and back in. Even tried, at the request of the customer service rep, creating a whole new account. None of these things fixed it. I would really appreciate it if you could prioritize fixing this. It seems to be a programming problem on your end. If the app was programmed properly it would not recommend duplicate songs. All it needs to do is a simple check for each recommended song and not put ones in recommendations that are already listed on the playlist. How hard is this to do?

The fact that this problem is recurring is a sign that you all aren't doing your jobs effectively. I'm a paying customer. I have been for at least a couple years now. I want this problem fixed.

[Alex]

Hey @cazort,

Thanks for the post.

Can you clarify if you were seeing recommendations for songs already in the playlist with the test account that customer service has provided you as well?

Also, tell us if this is happening with playlists that contain less than 100 tracks on your primary account.

We'll be happy to help.