Release Radar includes wrong artist with same name as desired artist

Reply
Mihail
Moderator

Here's an as short as possible version of a previous post in this thread, explaining the behavior of the Release Radar.

 

  • I receive tracks from artists I don't follow at all in my Release Radar - This is intended and we don't plan on changing this. The Release Radar doesn't only help you keep track of artists you follow, but is meant to allow you to discover new music from others we think you might enjoy. It is also one way for Spotify to help artists get their music noticed.

 

  • I get music that I don't enjoy at all in my Release Radar - This means our algorithm doesn't know your music taste so well. There can be many reasons behind this, but the rule of thumb to improve the music you receive in the automatically generated playlists for you is to listen to music without a private session, use the like and hide features, have more intentional music listening habits rather than opportunity based and when you discover something new that you enjoy, listen to it proportionally more than other content. Following these guidelines should give you better recommendations in time. It will still not be perfect and it can vary from person to person, but we're constantly improving these as we go.

 

  • I get tracks from artists that are named exactly the same as ones I follow and enjoy, but it turns out the track is unrelated to that artist and they only have the same name. - This happens if a track initially gets erroneously uploaded to the artist you follow. It can be that the error is already corrected by the time your Release Radar updates, but it already captured the track on its upload. It can happen with featured artists as well. Currently, there's no technical solution in place than can prevent errors like this happening, as we rely on submitted metadata. If you spot an incorrect content, it's best to report it as described here. Make sure your report is clear. If you can't find an artist profile with the same name as the one you follow, it probably hasn't been created yet and is part of the reason the error occurred. Point that out in your report to ensure it can be processed efficiently.

Re: Release Radar includes wrong artist with same name as desired artist

Another_David
Regular

If you click on the "here" link in your message and then on the "contact support" link on the page that appears, you get a link back to the Community.  You're just sending us around in circles.

 

 

 

MOE.  is not moe.

 

 

 

https://open.spotify.com/artist/2AqHKPF1p7XunEZ01TOdJ1?si=OAfZ7rjySTq70BBzMCyw9g

 

 

https://open.spotify.com/artist/2ZfHMUPrxoZNDTBPHmmdhj?si=s_ANZcNnQ6uJHwY8fqQ0IQ

 

 

Re: Release Radar includes wrong artist with same name as desired artist

jakegerb
Roadie

is there any solution in the meantime? I have been experiencing this problem for over a year now as well. With artists that steal names like:

- Slash
- Clueso
- John Williams
- Racer-X

- Santana 

etc.

spotify what do you need in order to fix it? I million people reporting it?

Re: Release Radar includes wrong artist with same name as desired artist

spotix
Regular

The issue is probably so far down on their list of priorities that they just don't give a shīt, unfortunately. 

They're too busy trying to develop their platform into a "pay-for-play" model it looks like 👀 

https://www.gizmodo.com.au/2020/11/spotify-finds-a-pay-for-play-workaround/

Re: Release Radar includes wrong artist with same name as desired artist

serdom
Casual Listener
What about you guys create a support issue using the Spotify lango that for sure would be clear for the devs, and stop redirecting people to whatever site/forum/support platform. The hundreds of comments placed here about the same issue clearly represent a common pattern/problem. Is just a matter of issue priority now and what it seems is that this is far down in the priority list although it affects thousands or millions of users....

Re: Release Radar includes wrong artist with same name as desired artist

_welhoed
Casual Listener
Encountered this problem a few times the last few months, mostly with heavy metal artists. Wrong Polar, wrong Caliban, wrong Architects, etc. Spoke to support today, who also asked me to delete my phone's (where the main issue supposedly was) cache, do a clean reinstall, and also resetted the connection between my device and their server (or sth like that). They didn't address why I'm getting releases from artists I don't follow (e.g. Sia, I don't listen to her at all, yet I get her songs in my RR), though. I'll only know next week if this helped, so if it did I'll update y'all.

Re: Release Radar includes wrong artist with same name as desired artist

_welhoed
Casual Listener

Gave it two weeks, but no dice. The resetting "fix" didn't work, I still have the wrong Red and Polar and stuff in my release radar.

Re: Release Radar includes wrong artist with same name as desired artist

xdadex
Newbie
Exact same issue. I'm in the shower listening to my release radar and this awful "Devo" (Not actual Devo) song comes on. I've got shampoo in my hair and I'm stuck! What the heck!

Re: Release Radar includes wrong artist with same name as desired artist

decuman
Music Fan

my release radar is full of useless-unbearable-garbage  (underlined are the artists shadowed by explicit content and sh!tty hiphop tunes)

Capture.PNG

stop putting **bleep**  into my ears for my own money!

xxx love

Re: Release Radar includes wrong artist with same name as desired artist

Jeremy
Moderator
Moderator

Hey there folks,

 

Thank you for your posts and feedback.

 

As @Katerina mentioned the best way to report this is by getting in touch with our support team here. They can have a closer direct look at your accounts.

 

You can also leave a +VOTE and Subscribe to this idea for any updates.

 

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Re: Release Radar includes wrong artist with same name as desired artist

_welhoed
Casual Listener

Hi Jeremy,

 

Thanks for the suggestion, but the issue is that that won't and doesn't solve the problem. I got into contact and nothing that was done fixed it. It really does seem like something that is up with Spotify itself (the algorithm or the way artists are tagged--not by ID but name, maybe?), not our accounts. 

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