Restore playlist not available within "Recover Playlists"

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Restore playlist not available within "Recover Playlists"

Casual Listener

My Question or Issue

I finally decided to tidy up my playlists, and I noticed with amazement that an important playlist is missing. That playlist is not available in the "Recovery Playlists" and I've only ever used one account.

 

Question 1.
What's the deleted playlist's retention?

 

Question 2.
Can I ask Spotify to restore my playlist?

 

Plan

Premium

 

Thank you for any help

Kind regards

Yann

 

 

2 Replies
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Re: Restore playlist not available within "Recover Playlists"

Moderator
Moderator

Hey there @sayannara!

 

Thanks for reaching out to us on the Community about this.

 

You should be able to restore the playlist if it was deleted within the last 90 days. 

 

We're always trying to provide our users with the best possible experience, so if you have any suggestions about this feature we'd recommend heading to the Ideas board and raising your feedback there. More info about the Ideas board can be found here.

 

If you're sure that the playlist was deleted within the 90 days period and you don't see in the list, you can reach out to our support team here and they should be able to help.

 

Keep us posted on how it goes. Give us a shout if you have any other questions.

ElenaModerator
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Re: Restore playlist not available within "Recover Playlists"

Casual Listener
Hi thank you for your detailed reply. 90 days in my case is not enough. I'm going to contact the support, and let the Community about the result.
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