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Sharing A Playlist Won't Load to any platform

Sharing A Playlist Won't Load to any platform

 

Plan

Premium

Country

USA

Device

(iPhone SE)

Operating System

(iOS 16.1.1)

 

My Question or Issue

I am trying to share a playlist but the share screen itself won't load within the Spotify app, and if I click the Instagram stories or twitter option it says "Sorry, something went wrong when preparing the share, please try again later". I have the latest version of Spotify and Instagram/Twitter, I have restarted my phone and the issue still persists. I have also checked the message boards but have not seen anyone experiencing this issue recently. Is this happening for anyone else?

 

Thanks a ton.

Reply
2 Replies

Hey @sevenredpickles,

 

Thank you for reaching out here in the Community. 

 

As we haven’t seen any similar posts about this recently, we'd like you to perform some troubleshooting on your device.

 

If a family member has a Spotify account, it could be a good idea to ask them to log in on your device and try to share a playlist to see if the app behaves the same way.
 

In case it does, you can trying reinstalling the app to make sure you that any outdated files are removed. Keep in mind that you'll need to re-download your offline music and podcasts afterwards. Give your device a quick restart as well before you open the newly installed app and test this again.


Hope this helps. Let us know how it goes🙂

LyubkaModerator
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My Question or Issue

All of a sudden I am no longer able to share my playlist.

On trying I just get the refresh symbol.

Is anyone else experiencing this?

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