We recommend performing a clean reinstall on both your desktop and mobile device in order to get a fresh copy of the latest app version with all necessary features updated. Check out these steps on how to do this.
If you still see the track as grayed out after the clean reinstall, it's possible that this content isn't currently available in your region. Keep in mind that availability can vary over time and between countries, depending on agreements between Spotify and rights holders, such as artists or record labels. We add new content to Spotify every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon. Alternatively, you can always contact the artist or record label with your query as well.
Hope this helps. Let us know if you have any questions.
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the wine that fills the cup of silence.” - Robert Fripp