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Songs/artists I don't like won't save

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Songs/artists I don't like won't save

Casual Listener

Plan

Premium Student

Country

USA

 

Device

Samsung Galaxy

Operating System

Android 

 

My Question or Issue

If I mark a song/artist (on my daily mixes, for example) as something I don't want to listen to ("don't play this"), it won't save and the next day those songs and artists will pop up on my daily mixes again like I never even did anything.

 

1 Reply
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Re: Songs/artists I don't like won't save

Moderator
Moderator

Hey there @sherrieperry

 

Thanks for reaching out - we’re here to help!
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your mobile? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app. 

 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
 

Keep us posted! We'll be happy to lend a hand if you need more help.

IvanModerator
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