Don't bother contacting Spotify about this. I just wasted 80 MINUTES of my life on a support chat. They locked me out of my own account and never addressed the actual issue. Clearly this is a bigger issue beyond my password if its happening to all of us.
After this experience I am definitely ready for a class action.
To the moderators and community RockStars, what is going on with this? I’ve followed the directions as far as password changing and protection, signing out of connected apps, etc. The problem persists. I even went so far as to select the option for Spotify not to play these two artists, that seemed to work. BUT!!... the songs reappear! What. Is. Going. On?? The answers & suggestions we’re getting to resolve this are ineffective and a waste of time. I imagine with all these people on this thread and others (per google), there must be enough reports of this to at least have better answers and a solution.
If this thread is all we get as far as a solution and prevention, that is absolutely unacceptable! Spotify should at the least, be fixing it, and effectively responding to affected users’ inquiries about what is happening, how it happened, and how to prevent it in the future.
Calling customer service is a joke. This thread seems to be as well, unfortunately.
I do not have a premium account and it's also happening to me. I had to delete yesterday from all of my playlist the songs, and today I found they have been added again randomly into my playlists again!!
It's getting very frustrating...
BTW, I see you guys are from the US. I'm writting from Spain, so nothing to do with a target country
I think this whole fiasco could be avoided by either deleting said artist (artist being "A.K.") or just have some form of a block artist function. Clearly there are far more people having this problem and I'm not okay with paying money for a service, only for that service to be muddled with with this very obvious and obnoxious bug.
and randomly Spotify is adding songs by "A.K" to the playlist, as you can see they oddly are sorted near the top with timestamps of "X hours" ago, even the my song added above is January 2nd, and my next song added is January 5th!!
Spotify keeps adding random songs by “A.K.” to my personal playlists. Every time I delete these tracks, new ones appear when I open the app again. This is not a collaborative playlist and my account has not been compromised. I have multiple friends who are experiencing the same issue, with the same artist/songs being added to their playlists. This is happening to ALL of my playlists and it’s very annoying.