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Songs cut out and play random albums

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Songs cut out and play random albums

carjaswong

I am a premuim users and Spotify has been working fine until yesterday.  Songs in my playlist are cut mid way (typically after 1.5 minutes) and it goes to some random albums which I have never listened to.  I cleared it and played my playlist again, the same happened.

 

I updated the App in iOS, log out and log in again and the same happens.  I log out everywhere, changed my password and it is still the same.  I tried it in desktop (Windows 10 in Chrome) and have the same issue.

 

This is very annoying and please help to resolve.

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TreyAnastasio

Hi @carjaswong,

 

Thanks for posting in the Spotify Community!

 

Can you try reinstalling the app by following these steps?

 

Keep me posted, and have a good day!

TreyAnastasioSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

TreyAnastasio

Hi @carjaswong,

 

Thanks for posting in the Spotify Community!

 

Can you try reinstalling the app by following these steps?

 

Keep me posted, and have a good day!

TreyAnastasioSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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