Songs from an album not appearing in my playlist

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Songs from an album not appearing in my playlist

TobaccoLounge
Visitor

Plan

Premium

Country

USA

Device

Windows and iPhone 7

Operating System

iOS 13.3 and Windows 10 (latest version)

 

My Question or Issue

So I am adding songs from the album "Your Name" by RADWIMPS and it is not showing up on my playlist even if I add them more than once.

 

1 Reply
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Re: Songs from an album not appearing in my playlist

Moderator
Moderator

Hey @TobaccoLounge,

 

Welcome to the Spotify Community and thanks for reaching out about this here!

 

Just to double-check, does this happen with both the devices (Windows desktop and iPhone 7) you mentioned in the post?

 

Did you also already try to log out and then back in to solve this? Asking since it sounds like it could be an account synchronization issue.

 

If the it persists, please let us know the following so that we can look into it in greater detail:

 

  • How many songs do you currently have in the playlist you're trying to add the songs from the RADWIMPS album to?
  • Exact version of Spotify running on each device you're experiencing this with
  • Does it happen on WiFi or 3G/4G? Home or work network?

A video of the issue as you perform the actions to add one of the songs from the album to the playlist with the song then not appearing in the playlist would be very helpful, so it'd be great if you could include this one too. 

 

We'll look out for your reply!

MarioModerator
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