Songs greyed out

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Songs greyed out

hilareelyn
Visitor

Added a song to my library earlier today. Played it about an hour ago, and went to play it again just now and it was removed from my library. Now when I go to the artists page the song is greyed out. This happens on both my iPhone and desktop.

 

Plan

Premium

Country

Canada

Device

iPhone 8

Operating System

iOS 10

 

IMG_2080.PNG
1 Reply

OneByBoo
Rock Star 19
Rock Star 19

Hi there @hilareelyn,

thanks for reaching out !

 

Availability can vary over time and between countries, depending on the permissions from rights holders.

Spotify adds new content every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon.

 

However, for more indication if that's really the case, it would be great if you could ask a friend who uses Spotify as well to look for the track on his Canadian account.

 

Let me know how it goes

OneByBooRock Star 19
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