Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a link. Premium users can start or join a Jam, and anyone on Spotify - Free and Premium users - can join and add songs to the Jam.
With Jam, we're now taking a step forward with our social features by offering you a unique, new experience to listen together with friends.
Here's how to listen together, in real-time, using Jam
How to use Spotify Jam?
FAQ
How to start a Jam?
Premium users can start a Jam by accessing the playlist context menu, device picker, or connecting to a speaker. Users on the same WiFi will receive an invite to join your Jam once you open the Spotify app. You can disable this in the Device Picker.
Which type of speakers are compatible?
Any Bluetooth, AirPlay, or WiFi speakers such as Sonos, Bose, Google, or Amazon.
Can Free users start and share a Jam?
In order to start and share a Jam, an active Premium subscription is required.
Can I start a Jam in any playlist?
Yes, however, you can start a Jam only on public playlists such as RapCaviar, Hot Country, Today's Top Hits, or your own playlists.
How to join a Jam?
Free & Premium users can join a Jam in person by playing on the same speaker as their friends, link, QR Code, or tapping phones (enable Bluetooth Permissions in App settings and turn Bluetooth on for this to work). Premium users can also join a Jam remotely by link.
I have an active Premium subscription and joined a Jam remotely, can I use my own device to listen to music?
Yes. If you join via link, you will get the option to either join on the host device or your own device.
How does this affect Group Sessions and Remote Group Sessions?
Jam combines the group session experiences you might have used in the Spotify app. You can use Jam to listen together, no matter if you are listening together or apart.
Which platforms is Spotify Jam supported?
Spotify Jam is available on iOS & Android.
To use Spotify Jam, what is the minimum version of Spotify required?
Spotify version 8.8.68+
Jam is now available globally for both Free and Premium users around the world. We hope that you enjoy this new immersive and enjoyable experience of listening together.
Feedback
Do you have questions? Please, comment here. We are all ears for your feedback in this thread!
Give us the option to fully DISABLE jams. I don’t want to start a jam because I connected to a Bluetooth speaker. I don’t want to start a jam in my CAR.
I will NEVER use the feature, so give us an option to turn it off completely.
In Apple CarPlay, it blocks a portion of the queue screen, EVEN WHEN I HAVE NOT STARTED A JAM. I like to be able to see the queue for a quick glance over to see what’s next and decide whether or not to skip ahead using the controls on my steering wheel. The user interface for the jams feature is not well designed.
Not everyone wants this feature, so developers need to keep that in mind too. Just do a quick google search or dive into Reddit. There are multiple posts complaining about the feature. By all means, keep it, but the developers need to also allow people to fully disable and remove it from view when we DON’T want it.
I survived years without Spotify before, and I can do it again if features I won’t use keep being forced on consumers without an option to disable.
It’s absolutely horrid in CarPlay. If you enjoy it, great, but it’s being forced on everyone, even those of us that do NOT want it.
Give us the option to fully DISABLE jams. I don’t want to start a jam because I connected to a Bluetooth speaker. I don’t want to start a jam in my CAR.
I will NEVER use the feature, so give us an option to turn it off completely. And while SOME people want jams (including in CarPlay), NOT everyone does. The fact that Spotify has added the feature without the ability to disable it, isn’t okay. Fantastic, someone else loves it. One person is NOT EVERYONE.
In Apple CarPlay, it blocks a portion of the queue screen, EVEN WHEN I HAVE NOT STARTED A JAM. I like to be able to see the queue for a quick glance over to see what’s next and decide whether or not to skip ahead using the controls on my steering wheel. The user interface for the jams feature is not well designed.
Not everyone wants this feature, so developers need to keep that in mind too. Just do a quick google search or dive into Reddit. There are multiple posts complaining about the feature. By all means, keep it, but the developers need to also allow people to fully disable and remove it from view when we DON’T want it.
I survived years without Spotify before, and I can do it again if features I won’t use keep being forced on consumers without an option to disable.
PLEASE Spotify. Add the option to disable Jam for those who don't want it. In my case it's a completely useless and harmful option. It's a very annoying pop up. I don't want to share my songs with my roommates!! Who really thought of this??
Spotify needs to introduce the ability to disable and remove Jams from the user interface. It’s a privacy violation, annoyance, blocks half the queue screen in Apple CarPlay. It’s a sham of a feature and the vast majority of people don’t have any intention of using it, and most definitely do not want it. Spotify doesn’t listen to or care about its users. If Spotify cared, they would listen to the feedback and make Jams an “opt in” feature that can be fully disabled and removed. Spotify has been ignoring this since implementing it.
Spotify needs to introduce the ability to disable and remove Jams from the user interface. It’s a privacy violation, annoyance, blocks half the queue screen in Apple CarPlay. It’s a sham of a feature and the vast majority of people don’t have any intention of using it, and most definitely do not want it. Spotify doesn’t listen to or care about its users. If Spotify cared, they would listen to the feedback and make Jams an “opt in” feature that can be fully disabled and removed. Spotify has been ignoring this since implementing it.
Jams are not a social experience I want or need. Jams are a safety issue, an annoyance, and a guarantee that I will be leaving Spotify and canceling my premium account once I finish recreating my playlists elsewhere.
I don’t want Jams as a feature. I don’t want Jams visible in my car. I don’t want Jams visible in my app. I don’t want to deal with the privacy issues it brings up. Jams are a complete waste of space, time, and energy.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…