Announcements

Help Wizard

Step 1

NEXT STEP

Spotify não mostra músicas que eu ouço na tela inicial.

Spotify não mostra músicas que eu ouço na tela inicial.

Plan

Premium

Country

Brasil

Device

(Redmi 7A e um Notebook HP)

Operating System

(Android e Win 7)

 

My Question or Issue

O meu spotify do meu celular não mostra os artistas, músicas, playlists, ou albuns que eu ouço!
No meu computador aparece, mas no celular aparecem recomendações genéricas como vistas no print abaixo.

A primeira foto é da tela inicial no meu celular

A segunda foto é da tela inicial no meu computador
Eu já desloguei e loguei nas contas.
Eu já desinstalei e instalei o aplicativo no celular.

Me ajudem, por favor.

print1.png

print2.png

Reply
1 Reply

Hey there @chapecoxd,

 

Welcome to the Community! We hope you don't mind us answering in English 🙂

 

Sorry if this may sound a bit repetitive, but could you first try a clean reinstall of the app by following these steps and restart your phone after that. Also make sure you've the newest firmware installed on your phone.

 

If you're still having trouble, let us know the exact version of Spotify on your phone as well as the version of the operating system you're running?

Let us know how it goes. We'll see what we can suggest next!

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts