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I just logged into Spotify (linked with Facebook) after getting an internet disconnect, and I've found out that a huge majority of songs in my "liked songs" folder (the one where you click hearts) have disappeared. I've had tons of songs in there, but now I just have ones that I added like 10 days ago. What the **bleep**? I didn't remove them. I've also noticed that it happened after a Spotify update, which deleted my local files, so things like playlist sorting or UI scaling have also been reset.
Solved! Go to Solution.
Hey @dmph2,
Thanks for keeping us in the loop.
Just to confirm, do you still experience this after a thorough reinstall of the Spotify app?
Keep us posted. We'll look out for your reply!
Hey @dmph2,
Thanks for reaching out about this here in the Community.
Just to clarify, what device(s) and exact Spotify version have you experienced this with?
We'll look out for your reply and be available for anything else as well in the meantime!
Desktop, I don't know which version. I guess the newest one? I can't really tell which one it updated from, but I rarely update my Spotify because it removes my playlist sorting and such.
Hey @dmph2,
Thanks for keeping us in the loop.
Just to confirm, do you still experience this after a thorough reinstall of the Spotify app?
Keep us posted. We'll look out for your reply!
Hey @dmph2,
Thanks for your updates.
Glad to hear the suggestion helped 🙂
We'll be here if there's anything else we can do at any time!
Yo, I have a similar problem. I had a Spotify family subscription with my friends, but there was a problem with the bank account once, so it got canceled, and all my liked songs/playlists vanished. Please try to help me with that, and I had so many songs(((
PS: I use Spotify both on my iPhone and my Desktop. I tried thorough reinstall but it didn't help.
Hi there @closy,
Thanks for the post.
Most likely you're now logged in another Spotify account and not in your original one, since you're not seeing your songs. Spotify doesn't delete your songs and playlists if your subscription changes to the free tier, you just start receiving adverts.
In order to find your original account, you can go through the suggestions in this Support article. Hope this helps 🙂
Cheers.
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