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Strange suggestion in releaseradar and my 2019 songs

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Strange suggestion in releaseradar and my 2019 songs

tjntjn
Regular

 

Plan

Premium

Country

Denmark

 

Device

Any

Operating System

Any

 

My Question or Issue

Spotify think I am lisning to K-pop, but I do not. My 2019 and release radar is suggestiong K-pop. Is this an error or is somebody else using my Spotify account?

 

 

1 Reply

Re: Strange suggestion in releaseradar and my 2019 songs

Emilia_8
Rock Star 10
Rock Star 10

Hi @tjntjn

 

Thank you for reaching out here in the Community!

 

If you see suspicious activity on your Spotify account, check if any suspicious third-party apps and offline devices are connected to your account. If there are any, please remove the access. 

Then reset the password:

  1. Open the password restet form in a private/incognito window, and choose a strong password you haven't used before.
  2. Go to your accoun page and click SIGN OUT EVERYWHERE.


It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.).
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.


If after following these steps the issue persists, you can reach out to Customer Support.
You can find the contact form here.

 

Make sure to always keep your account secure

 

For more details on Wrapped 2019 check this Spotify answer.

I hope it helps 🙂

Emilia_8Rock Star 10
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