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The library page just says "Something went wrong"

The library page just says "Something went wrong"

Plan

Premium

Country

U.S.

Operating System

Windows

 

My Question or Issue

Whenever I click on the "Your Library" tab on pc it just says "Something went wrong, try reloading the page [reload page" and then when i click on reload page it takes me back to the home screen and nothing changes. How do i fix this?

(Image shows what I see)

image.png
Reply
1 Reply

Hi @FlexFan,

 

Thank you for reaching out here in the Community.

 

In this case we suggest that you try with another internet connection to see if the issue persist?

 

If that doesn't do the trick, can you perform a clean reinstall of the app? This step will clean the cache and corrupted files from previous installations that can cause issues.

 

Keep us posted.

 

Cheers!

JeremyModerator
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