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Trouble playing downloaded songs

Trouble playing downloaded songs

Plan

Premium

Country

Malaysia 

Device

iPhone SE

Operating System

iOS 13.3.1

 

My Question or Issue

Why can’t I play some of the songs I’ve downloaded when offline?

 

 

Reply
1 Reply

Hey @4dl1na, thanks for reaching out to the Community!

 

I'll be happy to help.

Could you try a clean reinstall of the app following these steps

 

If that doesn't help, can you let me know what happens when you attempt to play songs you've downloaded for offline use? You can also send any screenshots of error messages that's shown.

 

Let me know how this goes!

Billy-JSpotify Star
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