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[Web Player] "remove from this playlist" unresponsive

[Web Player] "remove from this playlist" unresponsive

almck

Plan

Free/Premium

Country

United Kingdom

Device

(Chrome)

Operating System

(Windows 10)

 

My Question or Issue

Sometimes I want to remove songs that are currently playing from my playlist. I can't search in my playlist for the song, so the easiest way to do it is to click on the queue, where the song currently playing is at the top. When I click the three dots, it gives an option 'Remove from this playlist.' I'm able to click it and assume it removes it. 

 

Reader, it does not work. I have been plagued by several specific recurring songs that - despite being in a playlist of thousands of songs - play every single day, despite the fact that I have clicked to Remove from this playlist every day on Web Player. 

 

Please help!

 

I would like to add that again today I have removed a song, then used my phone iOs app to navigate to the playlist currently being played on my laptop Web Player, searched for the song that I have removed on the Web Player and still found it to be there. Definitive proof. 

 

I have found a workaround with the app to go one step further by selecting 'Remove from this playlist' which, gratifyingly informs me "No results found for "Perfect"" so I know that it is definitely gone. This should be an unnecessary step. 

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Reply
1 Reply

Ver

Hey @almck,

 

Thanks for reaching out to us 🙂

 

Could you give these steps a go and run a clean reinstall? That way you can make sure the app is up-to-date and the cache is not causing any issues.

 

You can also try with another browser. Does the issue persist?

 

It's also a good idea to try with another account to check if there are any changes.

 

Let us know how it goes. If you have questions, you know where to find us.

 

 

Ver Moderator
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