Help Wizard

Step 1


Where are my playlist stats?

Where are my playlist stats?






Oneplus Nord

Operating System

Android, Windows 10


My Question or Issue

A few days ago and by magic, the settings of my playlist were set as "secret or private" although I had it "public". The worst thing is that my playlist stopped showing up in the searches, when before it always showed up first. I talked to customer support and a day later it was solved, it was back in the Spotify searches. But many artists are telling me that now they don't see my playlist in their stats, when that's impossible, because it's a playlist that has a lot of traffic and a lot of followers. The playlist is called Reggae Summer Beach and for some reason, it seems that Spotify reset the stats and now they don't show up.

Any fix?


1 Reply

Hi there @redius


Thanks for reaching out about this here in the Community. 


In this case, we'd recommend you reach out directly to our Artist support team. They will be able to answer your questions and give you more detailed info on this.


If you need help with anything else, just let us know. 

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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