Why does Spotify randomly remove songs from Liked songs?

Why does Spotify randomly remove songs from Liked songs?

dbellisario

Plan

Premium

Country

USA

Device

Multiple 

Operating System

Multiple 

 

My Question or Issue

Has been happening for years - I keep finding that songs that I know with certainty I have added to my library (songs I have Liked) are getting un-liked/removed from my library. This undermines my confidence that the library I've curated is complete. Is there a way to stop this from happening? 

Reply
5 Replies

Elena

Hey there @dbellisario!

 

Thanks for reaching out to us. 

 

One of the reasons for this could be because some songs get re-uploaded from the artists with a new version. In these cases you'd need to re-add the songs to your Liked songs.

 

If this happens to a lot of songs, we'd recommend logging in on your Account page and going to ''Apps'' in the menu on the left side. 

 

There you can see all third party apps that are connected to your account and we'd recommend that you "Remove Access" for the apps that you don't recognize.

 

It's also a good idea to clear your cache with the steps here.

 

Let us know how it goes! We'll be here if you have any questions.

ElenaModerator
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Carwyn13

The same thing happens to me all the time.  I tend to find them by looking through my playlists and finding loads of songs without the heart next to them.  I hate to think of all the songs that I've forgotten about that Spotify has removed from my liked songs.

Why does this happen??

Carwyn13

Hi Elena, thanks for the help.  However I don't have any third party apps linked to my account and my cache was cleared.  There have been a massive amount of songs removed from my "liked songs" so I'm wondering if there's any other reason this is happening?

 

Thanks

ejsexton82

Ugh, this drives me crazy! I only notice when I haven't heard a song in weeks or months. Then I have to go find the song and add it back to my Liked Songs list again.

This is a significant issue for me. How can this be rectified? Can you send an email or something when a song is removed?

Ver

Hey folks,

 

Thanks for the info 🙂

 

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

 

It's also a good idea to try with another account on the same device. Are there any changes?

 

Keep us in the loop! We'll be right here if you have any questions.

Ver Moderator
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