Announcements

Help Wizard

Step 1

NEXT STEP

[iOS] Playlist created offline disappears after going back online

[iOS] Playlist created offline disappears after going back online

Plan

Premium

Country

USA

 

Device

iPhone 12 Mini

Operating System

iOS 14.8

I have all my liked songs downloaded for offline listening. Sometimes when I’m on a flight I’ll listen to my likes and create a new playlist, all offline. The next day when I’m back online, I try to find the playlist but it’s disappeared from my library. It’s pretty frustrating, after having put a couple hours of effort into building the playlist. This has happened multiple times to me.

Reply
1 Reply

Hey @taytay3,

 

Thanks for reaching out and welcome to the Community.

 

Could you let us know if the issue persists after running a clean reinstall on your device? This step lets you start afresh with the latest app version by removing any corrupted files from previous installations that may be causing synching issues.

 

If the problem persists, could you test if changes to existing playlist like adding and removing songs are saved correctly? Pleas include in your reply your exact Spotify version as well.

 

Hope this helps. Keep us posted. 

Mihail Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts