missing personnal titles

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missing personnal titles

Visitor

Plan

Premium

Country

France

Device

Huawei mate 10 pro

Operating System

Android Oreo

 

My Question or Issue

 

Hello, since this morning, all my recorded titles have disappeared (around 300) and they have been replaced by other titles that i don't know (around 50).

Also all my album and playslist have disappeared..

But on the main page, i still have my playlist suggestions created by spotify in connection with my personnal playlist.

 

So... How is that possible?? 

and how can I resolve this problem ...

 

1 Reply

Re: missing personnal titles

Moderator
Moderator

Hey there @dji222,

 

Thanks for posting about this here in the Community!

 

If you notice unexpected activity on your account like you described in your original comment, we'd recommend following all the steps listed in this support site article, including reaching out to us.

 

This way, a member of our support teams can take a look behind the scenes for you.

 

Let us know how you get on! We'll be right here if you need more help.

 

Have a lovely day 🙂

KaterinaModerator
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