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new song wont play or download

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new song wont play or download

hagarDDD
Visitor

the new two songs released by J-Cole wont download or play not on windows or iphone. tries the 'notepad' solution from 2018- didnt work.

the rest of the songs play good , no problems at all.

 

adding one photo from mobile (iphone)

d1af4ffc-ce1e-4f61-829d-9a6fddb8bb33.jpg

 

please help me fix it. i like j-cole way too much 

thank you !

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Re: new song wont play or download

Ivan
Moderator
Moderator

Hey folks,

Thanks for letting us know about this!
 

We've reported the issue to the relevant team and are happy to say it'll be fixed soon.

We recommend you keep your Spotify app updated so you can enjoy the new tracks from J-Cole as soon as possible.

Keep us posted and let us know if you have further questions. 

 

Have a great day!   

IvanModerator
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“Music is the wine that fills the cup of silence.” - Robert Fripp

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13 Replies

I can’t play a certain song

Twinzeko
Casual Listener

 

Plan

Premium

Country
Belgium
Device

iPhone 6S
OS

IOS

 

My Question or Issue

I can’t play the new album of J.cole released like yesterday, I have a red arrow, meaning it’s unsynced or an error occurred while downloading it. I already uninstalled / reinstalled the app, and it seems like it’s the only songs I can’t play. 

whenever I click on the song to play it, it shows then disappears, both songs, either on the artist profile and any playlist. 

https://open.spotify.com/album/1wRfMGVxmo1Gokg7nUwHye?si=dpipf51WQj6TlxeqnTmNZQ

 

A81CA836-FC7A-481B-97A5-1DA85A3EE6F1.png

 

Re: I can’t play a certain song

biggiefriedrice
Visitor

Same here, it's because so many people are trying to listen to it at once. For now just listen to it on YouTube or something and come back in like a few hours or so.

Re: new song wont play or download

Sarai_n
Visitor

The same thing is happening to me!! I thought I was the only one. I have premium but it won’t let me play. Ive also tried uninstalling and logging out of all devices but no luck so far. 

Re: new song wont play or download

-ru5cfie_ht5
Newbie
Same here

Re: I can’t play a certain song

ak9mp5v3-q_o
Casual Listener

Same here 😞 I was playing it all night then woke up to the red arrows... please fix this Spotify!!!!

Re: new song wont play or download

lisztomanic
Gig Goer
Same here man! It’s still not playing

Re: I can’t play a certain song

6d83o_d-hax7s
Newbie
I have the same problem with the exact same songs. I can play every other song apart from anything from Lewis Street.

Re: new song wont play or download

Jclarke2004
Visitor
The same is happening on my Spotify and It’s killing me! I’m just tryna vibe to my man J.Cole. Please fix this for us soon Spotify, thanks.

Re: I can’t play a certain song

patronization
Newbie

Same problem in Canada. Exact same as OP

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