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no songs in an album are playing, even when i search it individually.

no songs in an album are playing, even when i search it individually.

it is only happening with Julie and The Phantoms album and individual song, it will let me add to a playlist but no songs will show up in the playlist and then when i try to add them again it says they are already in the playlist.

Plan

Premium

Country

USA

 iphone 11 pro max

Reply
1 Reply

Hi @lexybeach!

 

Are you able to play the tracks on another device or on the Web Player? If they appear greyed out, it's possible that they are temporarily unavailable in your region, as this depends on permissions from rights holders. It's also worth logging in to another account (a friend's or a relative's would do) to see if things look the same there.

 

Feel free to send over the links to the specific tracks so we can check if we'd be able to play them on our end. A short screen recording which shows the app's behavior would also be greatly appreciated - that way we can get a clear understanding of what's happening.

 

Keep us posted on this. Cheers!

YordanModerator
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