"and more" button for free users is unresponsive on album and artist pages

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Re: "and more" button for free users is unresponsive on album and artist pages

Moderator
Moderator

Hi there folks,

 

We appreciate you bringing this forward to us and we've investigated.

 

We can confirm that at the moment, the "and more" option when viewing an album or artist page won't be leading to a page where you can preview a list of all the tracks contained within. However, you should still be able to listen to the shuffled tracks of an album or artist.

 

We understand that having the button while it not doing anything can be confusing and that you'd like to have a way to see all tracks in an album so rest assured that we'll be passing your feedback to the right folks.

 

We also recommend posting an idea in our Ideas boards.

 

Hope this is helpful but don't hesitate to let us know if there's anything else we can help with. 

 

Take care 🙂

KaterinaModerator
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Re: "and more" button for free users is unresponsive on album and artist pages

Casual Listener

Does that mean the button is planned to be changed or removed? Or is it just a bug 

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Re: "and more" button for free users is unresponsive on album and artist pages

Regular

That is really unfortunate. I am so angry about this because it makes it near impossible to build new playlists or discover other music from artists I’m less familiar with. I am definitely going to explore other platforms for listening to music now. 

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Re: "and more" button for free users is unresponsive on album and artist pages

Casual Listener

That's actually really frustrating since it's such a basic feature on every streaming platform I use and spotify is the main one I use. I love it but now it's so hard to discover new music or even make playlists, the things that people used regularly.

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Re: "and more" button for free users is unresponsive on album and artist pages

Regular

The problem has not been solved...so you've investigated but will not be fixing this?

 

On the app, the "and more" button used to work and now does not. It appears to be working on the desktop.

 

Are you not planning to address this other than to say it's been investigated?

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Re: "and more" button for free users is unresponsive on album and artist pages

Regular

The email I got from support made it clear that this was intentional. Unfortunately it makes using the app very difficult free accounts. It appears that feature is now part of the premium experience only. 

I’ve found another music streaming app that appears to be more free user friendly for building playlists and finding new music. So unless they change it back, I’m done with Spotify. It feels like they’re trying to push us to pay for the app and I can’t stand that kind of manipulation. It makes me not want to subscribe just to be defiant. They’ve taken away usability for the free accounts - a feature we used to have. Boo. 

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Re: "and more" button for free users is unresponsive on album and artist pages

Casual Listener
What did the email say? Do you still have it?
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Re: "and more" button for free users is unresponsive on album and artist pages

Regular

I completely agree!  Which app are you using? I will be  switching to apple's itunes. Just too many problems with spotify. 

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Re: "and more" button for free users is unresponsive on album and artist pages

Regular

completely unacceptable! fix the issue and don't try to manipulate users to a paid subscription. the app is shotty at best, why pay for a subscription when the app doesn't work half the time?

 

I'll be switching to apple itunes and gladly pay for it.  

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Re: "and more" button for free users is unresponsive on album and artist pages

Regular

So far it appears that Yahoo music lets you build playlists and see all the songs on artist albums. I haven’t had time to rebuild all my playlists yet but at first glance it looks like it might be a good replacement. Will also have to see if they have as big a catalogue... so the jury is out but it seems promising so far. And if not, there are others to try. 

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