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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 873 Views
  • 7 replies
  • 2 likes
  • Other
  • 873 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify streams lost and frozen

CountryAustralia My Question or Issue So i uploaded my song to spotify, had been gaining streams perfectly fine.Until recently, my streams for my song dropped, as well as it being frozen without gaining any at all. It says if people are listening at ...

  • Visitor
  • Country Australia     My Question or Issue   So i uploaded my song to spotify, had been gaining streams perfectly fine. Until recently, my streams for my song dropped, as well a...
  • Pablorama
  • Visitor
  • 5639 Views
  • 2 replies
  • 4 likes
  • Account
  • 5639 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Too many tabs bug

I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself.I had no problems working on other things on my laptop and having Sp...

  • Casual Listener
  •   I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself. I had n...
  • JurassicJosh341
  • Visitor
  • 6606 Views
  • 6 replies
  • 0 likes
  • Account
  • 6606 Views
  • 6 replies
  • 0 likes

Need Help Claiming My Artist Profile

I Am Trying To Claim My Artist Account But I am a Very New Artist And Dont Have Many Social Media Accounts That Show That The Music I made Is Mine. I've Tried My Youtube on a stream where I made the music, I dont want to accedentally get in legal iss...

  • Newbie
  •    I Am Trying To Claim My Artist Account But I am a Very New Artist And Dont Have Many Social Media Accounts That Show That The Music I made Is Mine. I've Tried My Youtube on a stream w...
  • Maxim
  • Spotify Star
  • 2632 Views
  • 3 replies
  • 1 likes
  • Account
  • 2632 Views
  • 3 replies
  • 1 likes

Can`t sign in my account

Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10 My Question or Issue At one moment I just couldn`t sign in my account, but I can find it from another account, none of ways to sign in are workingName of the ac...

  • Casual Listener
  •   Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10   My Question or Issue At one moment I just couldn`t sign in my account, b...
  • Maxim
  • Spotify Star
  • 171 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 171 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't remove Sonos from the app

Hi, I have Sonos Arc and even after removing Sonos from the managed apps I can see it as an option in the desktop and Android app. How can I get rid of the Sonos in my account? Attached screenshot from my account

  • Casual Listener
  • Hi, I have Sonos Arc and even after removing Sonos from the managed apps I can see it as an option in the desktop and Android app. How can I get rid of the Sonos in my account?   Attached s...
  • Vasil
  • Moderator
  • 360 Views
  • 6 replies
  • 0 likes
  • Account
  • 360 Views
  • 6 replies
  • 0 likes

Superuser Contribution Nova função de letras não aparecem na minha conta

PlanPremiumCountryBrasilDevice(Galaxy A20)Operating System(Android Oreo,Windows 10) My Question or IssueA nova funcionalidade de letras geridas pelo spotify não está disponível na minha conta quando procuro, e usando a conta do meu pai no mesmo dispo...

  • Regular
  • Plan Premium Country Brasil Device (Galaxy A20) Operating System (Android Oreo,Windows 10)   My Question or Issue A nova funcionalidade de letras geridas pelo spotify não está dis...
  • LipeMenegasso
  • Newbie
  • 89438 Views
  • 59 replies
  • 41 likes
  • Account
  • 89438 Views
  • 59 replies
  • 41 likes

Cant log in to Spotify on Xbox One

Operating System(Xbox One) My Question or IssueI was listening to my music like normal and I was signed out so I tried signing back in that didn't work so tried restarting my Xbox One that didn't work so I tried pairing it through my phone and that d...

  • Visitor
  •   Operating System (Xbox One)   My Question or Issue I was listening to my music like normal and I was signed out so I tried signing back in that didn't work so tried restarting my Xbo...
  • Tom209
  • Visitor
  • 13128 Views
  • 24 replies
  • 44 likes
  • Account
  • 13128 Views
  • 24 replies
  • 44 likes

Superuser Contribution Werbung in Podcasts trotz Premium

Hallo zusammen,leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden. Da ich Premium Nutzer Eures Dienstes bin, stört mich das doch sehr und ich überl...

  • Regular
  • Hallo zusammen, leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden.   Da ich Premium Nut...
  • alnath
  • Casual Listener
  • 30014 Views
  • 54 replies
  • 63 likes
  • Account
    Premium
  • 30014 Views
  • 54 replies
  • 63 likes

Superuser Contribution Amazon Alexa (Echo Dot) & Kids Account

Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo DotMy Question or Issue:I have a family account that my wife and my 9 year old daughter use, as well as myself. My daughter has an echo dot in her bedroom and spotfiy is...

  • Casual Listener
  • Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo Dot My Question or Issue: I have a family account that my wife and my 9 year old daughter use, as w...
  • johnnyonepunch
  • Casual Listener
  • 18502 Views
  • 29 replies
  • 45 likes
  • Account
    Other
    Premium
  • 18502 Views
  • 29 replies
  • 45 likes

Superuser Contribution My Podcast Is Not Showing Up When I Search

Greetings! I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us if they decide to use the search function. Is it just a matt...

  • Regular
  • Greetings!   I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us ...
  • GavinGoGaming
  • Newbie
  • 18506 Views
  • 13 replies
  • 0 likes
  • Account
  • 18506 Views
  • 13 replies
  • 0 likes

How to delete a song from Spotify as an artist

When my band just started we immidiately put a shitty song on spotify wich we now regret, seeing as it now sits right in the middle of the actual good content we made. We all want it gone but can't figure out how to delete it. How do we delete it?Gre...

  • Casual Listener
  • When my band just started we immidiately put a shitty song on spotify wich we now regret, seeing as it now sits right in the middle of the actual good content we made. We all want it gone but can't f...
  • Nilstock
  • Visitor
  • 48090 Views
  • 9 replies
  • 2 likes
  • Account
  • 48090 Views
  • 9 replies
  • 2 likes

Superuser Contribution New collab release doesn't show on both artist profiles

Hello everyone, As an artist, I do not know where else to post my questions about releases, so I will just try and start here :). Today is release day, and my release is a collaboration that is only showing up on one of both artist's profiles. I've s...

  • Casual Listener
  • Hello everyone,   As an artist, I do not know where else to post my questions about releases, so I will just try and start here :). Today is release day, and my release is a collaboration that...
  • Lyubka
  • Moderator
  • 1209 Views
  • 1 replies
  • 0 likes
  • Account
  • 1209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Catalan language on Spotify. When?

As a premium user of this platform, I wonder why Spotify still doesn't offer its customers the option of Catalan on its interface.

  • Newbie
  • As a premium user of this platform, I wonder why Spotify still doesn't offer its customers the option of Catalan on its interface.
  • MihailY
  • Moderator
  • 970 Views
  • 3 replies
  • 2 likes
  • Account
    Other
    Premium
  • 970 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Lost ability to connect to Amazon Echo

A couple weeks ago, I was forced to change my Spotify password. After doing so, my Amazon Echo devices would no longer play music from Spotify. To troubleshoot, I went in to the Amazon Alexa app and deselected Spotify as the default music service. Wh...

  • Newbie
  • A couple weeks ago, I was forced to change my Spotify password.   After doing so, my Amazon Echo devices would no longer play music from Spotify.    To troubleshoot, I went in to t...
  • OscarDC
  • Moderator
  • 49945 Views
  • 21 replies
  • 1 likes
  • Account
    Other
  • 49945 Views
  • 21 replies
  • 1 likes

Superuser Contribution Change image of my own podcast

Hi! I'm wondering how I can change the image of my podcast-account? I just started and next week I receive my logo. Therefore I want to change my image into a new image with my logo. How can I change it? If it's not possible to change the image, is i...

  • Visitor
  • Hi! I'm wondering how I can change the image of my podcast-account? I just started and next week I receive my logo. Therefore I want to change my image into a new image with my logo. How can I c...
  • Kiril
  • Moderator
  • 15557 Views
  • 7 replies
  • 0 likes
  • Account
  • 15557 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Hacked and selling artist

The artist Screaming Trees was hacked by someone, as a result of which his profile photo and biography were changed. The biography contains a link to the attacker's Instagram, where there is a link to his Telegram. By clicking on it, you can make sur...

  • Newbie
  • ...ink to his Telegram. By clicking on it, you can make sure that the hacker is selling the account of this and other artists. Please pay attention to this.
  • Jeremy
  • Spotify Legend
  • 2482 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 2482 Views
  • 5 replies
  • 0 likes

Superuser Contribution Registration Ads Studio - Problems with NPO VAT number

Hi all,we are an international operating Non-Profit Organisation based in Germany. We do have an (official non-profit) VAT number, but the format is not accepted during registration for Spotify Ad Studio - is someone able to help?Many thanks in advan...

  • Casual Listener
  • Hi all, we are an international operating Non-Profit Organisation based in Germany. We do have an (official non-profit) VAT number, but the format is not accepted during registration for Spotify A...
  • IFOxford
  • Newbie
  • 1013 Views
  • 3 replies
  • 0 likes
  • Account
  • 1013 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Podcast in Russian Spotify

CountryRussiaMy Question or IssueSo Spotify launched in Russia, however i don't seem to able to find any podcasts on the app. Are there plans to add them later or are they availible for premium users only?

  • Visitor
  • Country Russia My Question or Issue So Spotify launched in Russia, however i don't seem to able to find any podcasts on the app. Are there plans to add them later or are they availible for premium...
  • Mihail
  • Spotify Legend
  • 18815 Views
  • 21 replies
  • 35 likes
  • Account
    Subscription
  • 18815 Views
  • 21 replies
  • 35 likes

Solved!!Superuser Contribution [Windows 10] Web Player not loggin in

PlanFreeCountryItalyDeviceChromeOperating SystemWIndows 10 My Question or IssueCouple of days I can't login anymore on Chrome Web Player, I get the Oops! Something went wrong, please try again or check out the help area. Tried everything.Reinstalling...

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  • Regular
  • Plan Free Country Italy Device Chrome Operating System WIndows 10   My Question or Issue Couple of days I can't login anymore on Chrome Web Player, I get the Oops! Something went wrong...
  • Alex
  • Spotify Legend
  • 936 Views
  • 9 replies
  • 0 likes
  • Account
  • 936 Views
  • 9 replies
  • 0 likes

Lyrics problem

Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...

  • Visitor
  • Family Plan Premium México   Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690   Hi, my account don't have the lyrics option and I'm pretty upset, because I...
  • Maxim
  • Spotify Star
  • 657 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 657 Views
  • 1 replies
  • 2 likes