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Please see below the most popular frequently asked questions.

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Topics with Label: All Platforms

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Forum Posts

Solved!! Spotify doesn’t play on Bose SoundTouch anymore

PlanPremiumCountryUSADevice(iPhone 11, iPad Air)Operating System(iOS latest update.) My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. I’ve never had an issue until a few days ago. Whene...

  • Visitor
  • Eni
  • Moderator
  • 72976 Views
  • 80 replies
  • 17 likes
  • Connect
    Music
    Other
  • 72976 Views
  • 80 replies
  • 17 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 8027 Views
  • 8 replies
  • 0 likes
  • Other
  • 8027 Views
  • 8 replies
  • 0 likes

[All Platforms][Other] Does Wrapped Count a Single Differently than the Album Version?

How does Wrapped treat a single a band releases before an album? For example, let's say Band A releases a single called "Song 1". I listened to the Song 1 single 100 times, but when the album released a month later, I listened to the album version of...

  • Newbie
  • How does Wrapped treat a single a band releases before an album? For example, let's say Band A releases a single called "Song 1". I listened to the Song 1 single 100 times, but when the album release...
  • 86 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 86 Views
  • 0 replies
  • 0 likes

[All Platforms] Change the in-app volume when switching devices

I would be listening to Spotify on Alexa, but then switch to headphones on my computer. For some reason the in-app volume would automatically default to whatever the Alexa was using. It'd be much easier if you could set a default in-app volume for ea...

  • Visitor
  • I would be listening to Spotify on Alexa, but then switch to headphones on my computer. For some reason the in-app volume would automatically default to whatever the Alexa was using. It'd be much eas...
  • 78 Views
  • 0 replies
  • 0 likes
  • All Platforms
  • 78 Views
  • 0 replies
  • 0 likes

[All Platforms][Playlists] Playlist won't shuffle correctly

Playlists play one song then jump out of playlist and play Christmas music. None of the Christmas music is on my playlist. I recently deleted some playlists that had Christmas music. But that is the only connection.

  • Visitor
  • Playlists play one song then jump out of playlist and play Christmas music. None of the Christmas music is on my playlist. I recently deleted some playlists that had Christmas music. But that is the ...
  • 74 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 74 Views
  • 0 replies
  • 0 likes

Superuser Contribution [All Platforms][Friend Feed] Friends feed but with Spotify users

Many of us do not want to connect our Spotify to Facebook and have any of our facebook friends see what we listen to, however, i would LOVE to see what selected friends listen to. I would love to see where you can add other Spotify users [and if they...

  • Music Fan
  • Many of us do not want to connect our Spotify to Facebook and have any of our facebook friends see what we listen to, however, i would LOVE to see what selected friends listen to. I would love to see...
  • Elena
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Friend Feed
  • 178 Views
  • 1 replies
  • 0 likes

[All Platforms][Spotify for Artists] Hide songs on an album on my artist page

I'm releasing an album a couple months in the future. I want to release two singles prior to the full release. Is it possible to post the full album, but only have one song be revealed while the other 5 songs in the album are blurred out or unavailab...

  • Visitor
  • I'm releasing an album a couple months in the future. I want to release two singles prior to the full release. Is it possible to post the full album, but only have one song be revealed while the othe...
  • Billy-J
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Spotify for Artists
  • 225 Views
  • 1 replies
  • 0 likes

[All Platforms][Other] Ads

Cannot afford premium at the moment, the frequency of advertisements is really putting me off continuing to use Spotify

  • Visitor
  • Cannot afford premium at the moment, the frequency of advertisements is really putting me off continuing to use Spotify  😑
  • Billy-J
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 229 Views
  • 1 replies
  • 0 likes

[All Platforms][Developer] quality issue

How come YouTube music quality seems higher and volume is louder than Spotify even when both apps are set to same volume level and both are set to very high streaming quality?

  • Newbie
  • How come YouTube music quality seems higher and volume is louder than Spotify even when both apps are set to same volume level and both are set to very high streaming quality?
  • 124 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Developer
  • 124 Views
  • 0 replies
  • 0 likes

Superuser Contribution [All Platforms] We, your premium members, are sick of ads being interjected into podcasts

Spotify moderators keep closing ideas with "answers" that don't answer anything and just sweep concerns under the rug. Podcasts are having ads interjected into them (not just being read by the podcaster) and we're all tired of it. We voiced out opini...

  • Music Fan
  • Spotify moderators keep closing ideas with "answers" that don't answer anything and just sweep concerns under the rug. Podcasts are having ads interjected into them (not just being read by the podcas...
  • Tobeuss
  • Music Fan
  • 433 Views
  • 4 replies
  • 0 likes
  • All Platforms
  • 433 Views
  • 4 replies
  • 0 likes

Superuser Contribution [All Platforms][Other] Storing offline listens for more accurate rewind data.

I really like knowing data about my music especially knowing how much music I listen but because I don't have 4G I mostly listen offline which ends up with rewind showing me I have 40 000 minutes when I virtually listen to music every waking minute. ...

  • Newbie
  • I really like knowing data about my music especially knowing how much music I listen but because I don't have 4G I mostly listen offline which ends up with rewind showing me I have 40 000 minutes whe...
  • Elena
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Connect] Everyone being able to control group sessions not just the host

I was testing the group sessions with my friend and it seems to be that only that the host is able to really "control" the session. My friend would play a song and it just wouldn't play on my end as the host. This will hopefully be a feature when gro...

  • Visitor
  • I was testing the group sessions with my friend and it seems to be that only that the host is able to really "control" the session. My friend would play a song and it just wouldn't play on my end as ...
  • Mihail
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Connect
  • 178 Views
  • 1 replies
  • 1 likes

[All Platforms][Browse] Stop implementing fancy functions and fix the basics!

Spotify is slowly becoming a bloated mess with a lot of dumb features that no one asked for. The newest addition is voice recognition with suggestions based on the evalutation of your mood...Source: https://www.bbc.com/news/entertainment-arts-5583965...

  • Regular
  • Spotify is slowly becoming a bloated mess with a lot of dumb features that no one asked for. The newest addition is voice recognition with suggestions based on the evalutation of your mood... Source...
  • -StigtriX-
  • Regular
  • 240 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Browse
  • 240 Views
  • 1 replies
  • 1 likes

[All Platforms] Florida Communications Services tax

received notification from Spotify about a 01feb2020 increase of up to $2.26 per month (dependent upon zip code). I canx my premium account. Investigating the tax, found this jewel of a POV by the state: "202.12 Sales of communications services.—The ...

  • Visitor
  • received notification from Spotify about a 01feb2020 increase of up to $2.26 per month (dependent upon zip code).  I canx my premium account.  Investigating the tax, found this jewel of a P...
  • 363 Views
  • 0 replies
  • 1 likes
  • All Platforms
  • 363 Views
  • 0 replies
  • 1 likes

[All Platforms][Discover] Discover Weekly streams drop off

Have any artists experienced a significant drop off or flattening of Discover Weekly streams since late November? The cycle is usually a significant spike about every six weeks and then drop off, and then back up. But since November, the streams for ...

  • Visitor
  • Have any artists experienced a significant drop off or flattening of Discover Weekly streams since late November? The cycle is usually a significant spike about every six weeks and then drop off, and...
  • 114 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Discover
  • 114 Views
  • 0 replies
  • 0 likes

[All Platforms][Podcasts] Dear, Spotify why is there no video on your smart TV app?

For the sake of explanation, I will provide a translation of Spotify's response below.| "We will not give you what most people, avoid your question and direct you to similar questions will lead you to the same conclusion."You haven't solved this prob...

  • Roadie
  • For the sake of explanation, I will provide a translation of Spotify's response below.|   "We will not give you what most people, avoid your question and direct you to similar questions will l...
  • spotischlitz
  • Roadie
  • 175 Views
  • 1 replies
  • 2 likes
  • All Platforms
    Podcasts
  • 175 Views
  • 1 replies
  • 2 likes

[All Platforms][Spotify for Artists] Artist Listenership Data and Graph Reports Incorrect

Have difficulty understanding the maths that Spotify uses for summation and reporting of Listernership over a 28 period on the Artist pageThe daily numbers are listed below. These daily listeners sum to 274 for 28 days, averages at 9.7 per day, but S...

  • Roadie
  • Have difficulty understanding the maths that Spotify uses for summation and reporting of Listernership over a 28 period on the Artist page The daily numbers are listed below. These daily listeners s...
  • 104 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Spotify for Artists
  • 104 Views
  • 0 replies
  • 0 likes

[All Platforms][Podcasts] I will cancel Spotify if no video on apps by end of January

There are 20 other options besides Spotify and I will be choosing one of them and canceling Spotify by the end of January if video capability isn't provided on the apps. You got Rogan months and millions of dollars ago. There is no excuse. Spotify is...

  • Roadie
  • There are 20 other options besides Spotify and I will be choosing one of them and canceling Spotify by the end of January if video capability isn't provided on the apps. You got Rogan months and mill...
  • 259 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Podcasts
  • 259 Views
  • 0 replies
  • 1 likes

[All Platforms][Other] I want to ban an artist and don't want to hear their music

I listen to rock/metal mostly and sometimes I like to check out the playlists on Spotify. There are certain bands/artists that I don't like their music or personality and don't even want those to be suggested to me. There was a thumbs down feature be...

  • Casual Listener
  • I listen to rock/metal mostly and sometimes I like to check out the playlists on Spotify. There are certain bands/artists that I don't like their music or personality and don't even want those to be ...
  • 124 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 124 Views
  • 0 replies
  • 0 likes