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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • stev12312wer
  • Newbie
  • 798 Views
  • 6 replies
  • 2 likes
  • Other
  • 798 Views
  • 6 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17273 Views
  • 8 replies
  • 1 likes
  • Other
  • 17273 Views
  • 8 replies
  • 1 likes

Spotify Connect vs Google Hub vs Denon receiver

ok, bought myself a Google Nest Hub, but seems you can specify a spotify connect device ... i have a receiver (denon) with built in spotify connectso is this coming? is there an alternative? i have a chromecast in my denon also, i can play spotify mu...

  • Visitor
  • ok, bought myself a Google Nest Hub, but seems you can specify a spotify connect device ... i have a receiver (denon) with built in spotify connect so is this coming?  is there an a...
  • 513 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 513 Views
  • 0 replies
  • 0 likes

Connect everywhere stopped working on Denon X-1100W

Hi there!I'm using Denon X1100 W and it was working sweet with Spotify untill month ago. Now Spotify doesn't see it at all. I have check the website and it's not present on list of supported hi-fis. Is that true? If so, can you provide app version wh...

  • Newbie
  • Hi there! I'm using Denon X1100 W and it was working sweet with Spotify untill month ago. Now Spotify doesn't see it at all. I have check the website and it's not present on list of supported hi-f...
  • 397 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 397 Views
  • 0 replies
  • 0 likes

Connection problem to my Denon A/V receiver

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountryFrance DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueHello, Since yesterday, I have a big is...

  • Casual Listener
  • ...perating System Android   My Question or Issue Hello,  Since yesterday, I have a big issue with Spotify, as I can't connect Spotify to my Denon Avr-X1500h receiver. When I'm on the Spotify a...
  • Elbalin
  • Visitor
  • 2005 Views
  • 2 replies
  • 1 likes
  • Denon
  • 2005 Views
  • 2 replies
  • 1 likes

Will not connect to HEOS

Hi, have used spotify with my Heos HS2 for about a week. Spotify is on my Android phone. One day Spotify struggled to connect to Heos, I had to retry several times.Next day it would not connect at all. Finally, it no longer even "sees" Heos!!! I have...

  • Visitor
  • Hi, have used spotify with my Heos HS2 for about a week. Spotify is on my Android phone. One day Spotify struggled to connect to Heos, I had to retry several times. Next day it would not connect at ...
  • 1124 Views
  • 0 replies
  • 0 likes
  • Denon
  • 1124 Views
  • 0 replies
  • 0 likes

Alexa spotify connect prefereer speaker

Hello, Is there a possibility to choose a prefered speaker for spotify on Amazon Alexa. I have a Denon receiver witch had spotify connect and I want to use my Amazon echo dot to control it. It would be Nice if there was a possibility to choose the De...

  • Visitor
  • Hello,    Is there a possibility to choose a prefered speaker for spotify on Amazon Alexa. I have a Denon receiver witch had spotify connect and I want to use my Amazon echo dot to c...
  • 887 Views
  • 0 replies
  • 3 likes
  • Connect
    Denon
  • 887 Views
  • 0 replies
  • 3 likes

Queued song keeps starting when playing new sessions

PlanPremiumCountrySwedenDeviceiPhone X (direct play and bluetooth play to Ford Sync, Mac desktop client, Denon Spotify ConnectOperating SystemAll up to date My Question or IssueA while ago I queued a song (Glad Hes Gone Major Lazer Extended Remix by ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone X (direct play and bluetooth play to Ford Sync, Mac desktop client, Denon Spotify Connect Operating System All up to date   My Question or I...
  • DanifC
  • Composer
  • 1111 Views
  • 3 replies
  • 0 likes
  • Connect
    Denon
    Ford SYNC
    Other
  • 1111 Views
  • 3 replies
  • 0 likes

Superuser Contribution Denon S910w no longer on Spotify

I’m in Canada, premium Spotify and for some reason my Denon S910W receiver no longer appears under devices on Spotify (iPhone app, web app, etc). A couple years ago my Pioneer disapeared, which is a know issue, but recently the Denon vanished too. Th...

  • Music Fan
  • I’m in Canada, premium Spotify and for some reason my Denon S910W receiver no longer appears under devices on Spotify (iPhone app, web app, etc).  A couple years ago my Pioneer disapeared, w...
  • In2survive
  • Music Fan
  • 873 Views
  • 2 replies
  • 0 likes
  • Connect
    Denon
  • 873 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing local music files on HEOS speaker

PlanPremiumCountryHolland DeviceSamsung s7Operating SystemAndroid My Question or Issue When I want to play an album I downloaded as a local file on my phone, via a connected speaker I get the following notification on my phone: 'cannot play this cont...

  • Casual Listener
  •   Plan Premium Country Holland   Device Samsung s7 Operating System Android   My Question or Issue   When I want to play an album I downloaded as a local file on my p...
  • Guido
  • Spotify Legend
  • 1135 Views
  • 3 replies
  • 0 likes
  • Denon
  • 1135 Views
  • 3 replies
  • 0 likes

Superuser Contribution SpotifyConnect cannot find Denon HEOS speakers

I have several Denon HEOS speakers, AVR, AVRX Receiver, etc. Often (but not always), Spotify lists my Google Chromecast speakers but not my Denon HEOS speakers. If I turn the phone's WiFi off and back on, it finds everything. It does this on multiple...

  • Newbie
  • I have several Denon HEOS speakers, AVR, AVRX Receiver, etc. Often (but not always), Spotify lists my Google Chromecast speakers but not my Denon HEOS speakers. If I turn the phone's WiFi off and b...
  • Guido
  • Spotify Legend
  • 3933 Views
  • 1 replies
  • 0 likes
  • Denon
  • 3933 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multi-room audio with Spotify Connect using Denon & Sonos?

Hi, I currently have a Denon AVR-X2000, which supports Spotify Connect - which is great. Whilst the Denon has multi-zone support built in for our living room/kitchen, I'd like to add some Sonos speakers to the bedrooms to achieve multi-room audio thr...

  • Newbie
  • Hi,   I currently have a Denon AVR-X2000, which supports Spotify Connect - which is great.   Whilst the Denon has multi-zone support built in for our living room/kitchen, I'd like to a...
  • Peter
  • Spotify Legend
  • 2343 Views
  • 1 replies
  • 0 likes
  • Connect
    Denon
  • 2343 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS4 Pro Compressed Sound Quality 2019

PlanPremiumCountry United KingdomDevicePS4 Pro, Denon X4400H, KEF R900/300Operating SystemPS4 Pro My Question or IssueI have been a Premium customer for 3 years and my experience so far using Spotify connect via a Denon AVR X4400H has been excellent....

  • Casual Listener
  • Plan Premium Country United Kingdom Device PS4 Pro, Denon X4400H, KEF R900/300 Operating System PS4 Pro   My Question or Issue I have been a Premium customer for 3 years and my e...
  • Guido
  • Spotify Legend
  • 5104 Views
  • 3 replies
  • 2 likes
  • Denon
  • 5104 Views
  • 3 replies
  • 2 likes

Spotify randomly plays on Denon CEOL

PlanFreeCountryUKDeviceDenon CEOL RCD9. Operating System My Question or IssueMy Denon CEOL has the ability to play directly from Spotify (using Connect?). However this requires Spotify Premium. I have Spotify Free, therefore CANNOT use Spotify to pla...

  • Casual Listener
  •   Plan Free Country UK Device Denon CEOL RCD9.  Operating System   My Question or Issue My Denon CEOL has the ability to play directly from Spotify (using Connect?). H...
  • 1025 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 1025 Views
  • 0 replies
  • 0 likes

[Chrome] Web Player Won't Play

When logged into Chrome (latest version) Web Player on Windows 10 songs and play lists refuse to play. Got annoyed and downloaded desktop native app. Web player and native app appeared to sync. By sync I mean web player showed the song I was playing ...

  • Newbie
  • When logged into Chrome (latest version) Web Player on Windows 10 songs and play lists refuse to play.   Got annoyed and downloaded desktop native app. Web player and native app appeared to sy...
  • Nico
  • Community Legend
  • 1002 Views
  • 1 replies
  • 0 likes
  • BB10
    Connect
    Denon
    Onkyo
    Samsung
  • 1002 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Family and Connect only works on Owner, Why?

PlanSpotify FamilyCountryNetherlandsDeviceSamsung Galaxy S7, HTC M9Operating SystemAndroid Oreo, Android Nougat My Question or IssueSo i just signed up for a Spotify Family Member ship.This is my for Spotify experiance and it's disapoiting so far.Aft...

  • Casual Listener
  • Plan Spotify Family Country Netherlands Device Samsung Galaxy S7, HTC M9 Operating System Android Oreo, Android Nougat   My Question or Issue So i just signed up for a Spotify Fam...
  • Siewert308SW
  • Casual Listener
  • 2895 Views
  • 4 replies
  • 1 likes
  • Connect
    Denon
  • 2895 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify Connect pauses after 1 hour, restarts after 5 minutes

Plan PremiumUSADevices: Windows PC, Iphone 7, IPad Pro, Denon AVR900SWOS: Windows 10, IOS 12 After approximately 1 hour of playing music, the music stops and the App no longer shows I'm listening on my AVR.After approximately 5 minutes, the music res...

  • Regular
  • Plan Premium USA Devices: Windows PC, Iphone 7, IPad Pro, Denon AVR900SW OS: Windows 10, IOS 12   After approximately 1 hour of playing music, the music stops and the App no l...
  • John-E
  • Regular
  • 3329 Views
  • 5 replies
  • 0 likes
  • Connect
    Denon
  • 3329 Views
  • 5 replies
  • 0 likes

How do I stop Spotify from playing music by itself on spotify connect in the middle of the night?

I am having a very frustrating and mysterious problem. I have a Denon AVR, and I occasionally use Spotify Connect to play music on it. Recently, I have been coming home or waking up to find that my Denon AVR started playing Spotify music by itself. I...

  • Newbie
  • I am having a very frustrating and mysterious problem.  I have a Denon AVR, and I occasionally use Spotify Connect to play music on it.  Recently, I have been coming home or waking up to f...
  • rdlaner7
  • Newbie
  • 5360 Views
  • 2 replies
  • 5 likes
  • Connect
    Denon
  • 5360 Views
  • 2 replies
  • 5 likes

Denon/Android smartphone randomly starts playing

Hello. For quite some time already I am having issues with my Spotify. From time to time (even though the app is closed) Spotify will randomly open itself on my S7 Edge and start playing music. The whole app will not open but it uses this let's call ...

  • Casual Listener
  • ...he first time. My Spotify account is connected to Denon AVR. Today at 5 AM the AVR turned itself on (no idea how; I am positive it was off) and started playing random Spotify music (not even my p...
  • macieqq
  • Casual Listener
  • 1550 Views
  • 2 replies
  • 2 likes
  • Denon
    Samsung
  • 1550 Views
  • 2 replies
  • 2 likes

Superuser Contribution Stop 3rd party using my device with Spotify Connect

I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do. The problem I have is that a friend used their Spotify account to connect and stream via my AV amp but is now able to do that at a...

  • Newbie
  • I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do.   The problem I have is that a friend used their Spotify account to conn...
  • Katerina
  • Spotify Legend
  • 621 Views
  • 1 replies
  • 0 likes
  • Denon
  • 621 Views
  • 1 replies
  • 0 likes

Spotify Connect Bitrate

PlanFree/PremiumCountry AustriaDeviceSamsung Xcover 4, Denon DNP-800NEOperating SystemAndroid My Question or IssueI use Spotify Connect on my Networkplayer Denon DNP-800NE. As remote control i use a Samsung Galaxy Xcover 4 running on Android.Which de...

  • Newbie
  •  Plan Free/Premium Country  Austria Device Samsung Xcover 4, Denon DNP-800NE Operating System Android   My Question or Issue I use Spotify Connect on my Networkplayer Denon D...
  • 730 Views
  • 0 replies
  • 1 likes
  • Connect
    Denon
  • 730 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Connect stopped working on Denon AVR-x1100

PremiumCountryUSA DeviceiPhone, MacBook Pro, iPadOperating SystemiOS 10 My Question or Issue Last week Spotify Connect stopped working with these devices. Connect cannot find the Denon unit in "Devices Available". Denon is running the current firmwar...

  • Newbie
  • ...onnect cannot find the Denon unit in "Devices Available".  Denon is running the current firmware and all of the devices are running the current s/w as well.  Conacted Denon and they said it is a...
  • Jemi
  • Spotify Legend
  • 1089 Views
  • 1 replies
  • 1 likes
  • Connect
    Denon
  • 1089 Views
  • 1 replies
  • 1 likes