Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: music

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • GhostGem
  • Newbie
  • 20268 Views
  • 123 replies
  • 13 likes
  • Other
  • 20268 Views
  • 123 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22065 Views
  • 9 replies
  • 2 likes
  • Other
  • 22065 Views
  • 9 replies
  • 2 likes

Superuser Contribution Feature for Discovering Songs via Spotify Clips for My Playlist

Yesterday, I discovered a feature on Spotify that allowed me to find new songs for a specific playlist using Spotify Clips. At the top of the screen, I saw the name of my playlist, and I could swipe through different clips to discover new tracks that...

  • Regular
  • Yesterday, I discovered a feature on Spotify that allowed me to find new songs for a specific playlist using Spotify Clips. At the top of the screen, I saw the name of my playlist, and I could swipe ...
  • AlejaR
  • Moderator
  • 615 Views
  • 10 replies
  • 0 likes
  • music
  • 615 Views
  • 10 replies
  • 0 likes

Superuser Contribution How do I turn off annoying pop ups? And what does spotify consider an ad?

Since Spotify have decided to massively increase the amount of spam pop ups and adverts in premium, have they added a way to turn these off? I checked the settings but I can't find anything. I already have every notification and update/news follow di...

  • Casual Listener
  • Since Spotify have decided to massively increase the amount of spam pop ups and adverts in premium, have they added a way to turn these off? I checked the settings but I can't find anything. I alread...
  • rednblu
  • Roadie
  • 3791 Views
  • 9 replies
  • 16 likes
  • Connect
    music
    Other
    Samsung
  • 3791 Views
  • 9 replies
  • 16 likes

Multi disc sets

I love the waySpotify presents multi disk sets with each disc being presented and not just as one long playlist

  • Casual Listener
  • I love the waySpotify presents multi disk sets with each disc being presented and not just as one long playlist
  • Eddienyc
  • Casual Listener
  • 93 Views
  • 1 replies
  • 0 likes
  • music
  • 93 Views
  • 1 replies
  • 0 likes

Music request

PlanPremiumCountryGreeceDevice(iPhone 11) Operating System(iOS 10) My Question or IssueHow may I request a track to be added in Spotify? For example i would appreciate if you could add Baroque of Michael Galasso.https://youtu.be/9LUezzbYLyU?feature=s...

  • Casual Listener
  • Plan Premium Country Greece Device (iPhone 11)   Operating System (iOS 10)   My Question or Issue How may I request a track to be added in Spotify? For example i would appreciate...
  • Jose_M
  • Spotify Star
  • 141 Views
  • 1 replies
  • 1 likes
  • music
  • 141 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song with lyrics now just has a beat

Plan PremiumCountryUSA DeviceIphone 15 Operating SystemiOS 18.4 My Question or IssueSong used to have lyrics on it and now is just a beat why? song name: purple monclerby nomani

  • Newbie
  • Plan Premium Country USA  Device Iphone 15  Operating System iOS 18.4    My Question or Issue Song used to have lyrics on it and now is just a beat why?  song ...
  • Joan
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 129 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Keeps pausing when playing music on xbox one x

I am playing a song on Spotify on my Xbox and keep pausing every couple of seconds i have tried re installing the app and disconnecting my discord and re connecting and restarting my Xbox one x though its still not workingPlanPremiumCountryAustraliaD...

  • Newbie
  • I am playing a song on Spotify on my Xbox and keep pausing every couple of seconds i have tried re installing the app and disconnecting my discord and re connecting and restarting my Xbox one x thoug...
  • prospxr-ity
  • Visitor
  • 3390 Views
  • 6 replies
  • 1 likes
  • music
  • 3390 Views
  • 6 replies
  • 1 likes

Audiobooks for Duo Accounts

PlanDuo Premium CountryUSA DeviceiPhone 14 & 15 Operating SystemiOS My Question or IssueIs there anyway to get your partner on a duo premium account access to listening to audiobooks? I am the plan manager but I do not want the option, but my partner...

  • Visitor
  • Plan Duo Premium   Country USA   Device iPhone 14 & 15   Operating System iOS   My Question or Issue Is there anyway to get your partner on a duo premium account ...
  • ribezaz
  • Spotify Star
  • 128 Views
  • 1 replies
  • 1 likes
  • music
  • 128 Views
  • 1 replies
  • 1 likes

Superuser Contribution Different artists as one artist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy, DesktopOperating SystemWindows, android My Question or IssueThere are 2 different artists with same name considered as 1 artist in your system ex) Beast (K-pop group) and Beast (album - Digrurte wh...

  • Newbie
  • ...oticed, but you will have these problems if there are multiple artists with same name and you have to make a way to distinguish their works as people who are newly discovering their music will be confused....
  • Joan
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • music
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution A song I want is not on spotify

PlanPremiumCountryUSADeviceSamsung Galaxy Note 10,Operating SystemAndroid My Question or IssueI have a song I would really like to see on spotify that isn't there. Is there a way to request a song be added to the app or is there a way I can add an mp...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note 10, Operating System Android   My Question or Issue I have a song I would really like to see on spotify that isn't there. Is there a...
  • kayagi
  • Visitor
  • 43950 Views
  • 19 replies
  • 4 likes
  • music
    Other
    Samsung
  • 43950 Views
  • 19 replies
  • 4 likes

Superuser Contribution I can't play properly Spotify on my Bose Home speaker 500

PlanFreeCountryItalyDevice(Bose home speaker 500) Operating System(Android, Windows 10) My Question or IssueFrom a while ago I've been experiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection wo...

  • Casual Listener
  • ...xperiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection works and after one to three songs the music suddenly stops, the Bose device alerts that there w...
  • EddieMX
  • Visitor
  • 2692 Views
  • 25 replies
  • 0 likes
  • Connect
    music
    Other
  • 2692 Views
  • 25 replies
  • 0 likes

Superuser Contribution Lock Screen not working

My IssueSo I was clearing my notifications while listening to music and I pressed the clear all button and then the Spotify Lock Screen bar thingy that pauses, previous song, next song etc disappeared and I have done like everything to fix it but not...

  • Casual Listener
  • My Issue So I was clearing my notifications while listening to music and I pressed the clear all button and then the Spotify Lock Screen bar thingy that pauses, previous song, next song etc d...
  • Eni
  • Moderator
  • 177 Views
  • 3 replies
  • 0 likes
  • music
  • 177 Views
  • 3 replies
  • 0 likes

Superuser Contribution Kanye West music MUST be removed from spotify for his rampant antisemitism and hate

Kanye West is in freefall at the moment - with his mental health issues being allowed by his "people" and with everything that he has said - verbatim- regarding judaism and the holocaust, which Naziye has already denied happened; it's clearer than ev...

  • Music Fan
  • ...    If spotify allows Kanye's music - they are allowing hate  
  • Nicklaus-Ultz
  • Visitor
  • 4537 Views
  • 16 replies
  • 4 likes
  • music
    Other
  • 4537 Views
  • 16 replies
  • 4 likes

Solved!!Superuser Contribution Download the entire library at once

Hi I am regularly on the road without internet and I would like to download all the playlists I have on Spotify to my phone. But this step is very long and tedious, because I have a lot of different playlists and my phone is getting more and more blo...

  • Newbie
  • ...have a lot of different playlists and my phone is getting more and more bloated as the number of music downloads increases.   Is there a way to download all the playlists at once, instead o...
  • Rodoreda
  • Visitor
  • 46743 Views
  • 11 replies
  • 1 likes
  • music
    Other
  • 46743 Views
  • 11 replies
  • 1 likes

Incorrect song errors

PlanFreeCountryVietnameseDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify update Incorrect (It's replace old song by duplicated new song (with same name but i...

  • Casual Listener
  • Plan Free Country Vietnamese Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify upd...
  • Amay
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • music
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists stream count went to zero

Plan - PremiumCountry - US Device(iPhone 12, Macbook Pro late 2016)Operating System(macOS) My Question or Issue I released some music on May 21 and the live stats on the Spotify for Artists native app and webapp were updating for 1 day. Then on May 2...

  • Newbie
  • Plan - Premium Country - US   Device (iPhone 12, Macbook Pro late 2016) Operating System (macOS)   My Question or Issue   I released some music on May 21 and the live s...
  • K-Caoz
  • Casual Listener
  • 4722 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 4722 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Playlist visibility

PlanFreeCountry DeviceChromebookOperating SystemChromeOS My Question or IssueI am using the Spotify Web Player and one one my playlists says that it is public but when other people try to view it, it does not appear.

  • Regular
  • Plan Free Country   Device Chromebook Operating System ChromeOS   My Question or Issue I am using the Spotify Web Player and one one my playlists says that it is public but when o...
  • MihailY
  • Moderator
  • 824 Views
  • 14 replies
  • 0 likes
  • music
    Other
  • 824 Views
  • 14 replies
  • 0 likes

Superuser Contribution App Crash when rotating screen

App crashes when rotating the screen or going in full screen on video podcasts PlanPremiumCountry DeviceGoogle Pixel 8Operating SystemAndroid 15 My Question or IssueApp crashes when rotating the screen or going in full screen on video podcasts

  • Newbie
  • App crashes when rotating the screen or going in full screen on video podcasts  Plan Premium Country   Device Google Pixel 8 Operating System Android 15   My Question or Issu...
  • Ivelina
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • music
  • 128 Views
  • 1 replies
  • 0 likes

my playlists aren't working

PlanFreeCountryUSA DeviceASUS laptopOperating SystemWindows My Question or Issuei make playlists and add them to my profile and make them public but whenever a person on a different account goes to my profile only 2 of the playlists i made are there ...

  • Visitor
  •   Plan Free Country USA   Device ASUS laptop Operating System Windows   My Question or Issue i make playlists and add them to my profile and make them public but whenever a...
  • Amay
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • music
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific songs won't play for me

PlanPremiumCountryUnited StatesDevice(iPhone 13, Surface Laptop )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are a couple songs that whenever I try to play them they do not play. If I click on the song it will im...

  • Visitor
  •   Plan Premium Country United States Device (iPhone 13, Surface Laptop ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There are a couple s...
  • angel444
  • Visitor
  • 2252 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 2252 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some of my playlists looks empty

Windows 10 browser, free plan, Turkey.Some of my playlists emptied. I can still add songs to it and edit their names. Clearing cache didn't fix it. I tried in incognito and another browser, still it looks empty. Other playlists looks fine.

  • Music Fan
  • Windows 10 browser, free plan, Turkey. Some of my playlists emptied. I can still add songs to it and edit their names. Clearing cache didn't fix it. I tried in incognito and another browser, still i...
  • Dessi
  • Moderator
  • 248 Views
  • 3 replies
  • 0 likes
  • music
  • 248 Views
  • 3 replies
  • 0 likes