Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: music

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 12109 Views
  • 80 replies
  • 9 likes
  • Other
  • 12109 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20479 Views
  • 9 replies
  • 2 likes
  • Other
  • 20479 Views
  • 9 replies
  • 2 likes

Superuser Contribution Option to disable video podcasts

PlanPremiumCountryGermanyDeviceAndroid SmartphonesOperating SystemAndroid 13 My Question or Issue We are using Spotify Family for our kids. They are in an age where they are too old for spotify kids (which is too much restricted) and too young for a ...

  • Visitor
  • Plan Premium Country Germany Device Android Smartphones Operating System Android 13   My Question or Issue   We are using Spotify Family for our kids. They are in an age where th...
  • ArchyInf
  • Casual Listener
  • 6194 Views
  • 27 replies
  • 60 likes
  • music
  • 6194 Views
  • 27 replies
  • 60 likes

Superuser Contribution albums by artists you follow feature is broken

PlanPremiumCountry DeviceirrelevantOperating Systemirrelevant My Question or Issuethe "albums by artists you follow" row is populated exclusively with artists I have blocked

  • Gig Goer
  • Plan Premium Country   Device irrelevant Operating System irrelevant   My Question or Issue the "albums by artists you follow" row is populated exclusively with artists I have blo...
  • onlytocomplain
  • Gig Goer
  • 115 Views
  • 3 replies
  • 0 likes
  • music
  • 115 Views
  • 3 replies
  • 0 likes

Superuser Contribution Feature for Discovering Songs via Spotify Clips for My Playlist

Yesterday, I discovered a feature on Spotify that allowed me to find new songs for a specific playlist using Spotify Clips. At the top of the screen, I saw the name of my playlist, and I could swipe through different clips to discover new tracks that...

  • Newbie
  • Yesterday, I discovered a feature on Spotify that allowed me to find new songs for a specific playlist using Spotify Clips. At the top of the screen, I saw the name of my playlist, and I could swipe ...
  • Dessi
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • music
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play properly Spotify on my Bose Home speaker 500

PlanFreeCountryItalyDevice(Bose home speaker 500) Operating System(Android, Windows 10) My Question or IssueFrom a while ago I've been experiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection wo...

  • Casual Listener
  • ...xperiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection works and after one to three songs the music suddenly stops, the Bose device alerts that there w...
  • ofir999
  • Casual Listener
  • 1056 Views
  • 21 replies
  • 0 likes
  • Connect
    music
    Other
  • 1056 Views
  • 21 replies
  • 0 likes

Superuser Contribution A song I want is not on spotify

PlanPremiumCountryUSADeviceSamsung Galaxy Note 10,Operating SystemAndroid My Question or IssueI have a song I would really like to see on spotify that isn't there. Is there a way to request a song be added to the app or is there a way I can add an mp...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note 10, Operating System Android   My Question or Issue I have a song I would really like to see on spotify that isn't there. Is there a...
  • luciascarrot
  • Visitor
  • 40856 Views
  • 18 replies
  • 4 likes
  • music
    Other
    Samsung
  • 40856 Views
  • 18 replies
  • 4 likes

Superuser Contribution How to fix 'contaminated' Discovery weekly?

PlanPremiumCountryNew ZealandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDiscovery Weekly used to be a feature that I liked and I would often find good new music...

  • Casual Listener
  • ...iscovery Weekly used to be a feature that I liked and I would often find good new music there. But recently it has become 'contaminated' because my kids sometimes listen to music on my ipad. So now D...
  • Wizloq
  • Newbie
  • 5052 Views
  • 13 replies
  • 8 likes
  • music
  • 5052 Views
  • 13 replies
  • 8 likes

Spotify Deleted an Artists Whole Album Off their Platform

My Question or Issue I was told to make a post here so I can get updates on the issue, so here it goes- I noticed an album that I listened to quite often by an indie artist was fully deleted from the platform. The album is called "Please Don't Text M...

  • Casual Listener
  • My Question or Issue   I was told to make a post here so I can get updates on the issue, so here it goes-   I noticed an album that I listened to quite often by an indie artist was full...
  • Bittencourt
  • Spotify Star
  • 101 Views
  • 3 replies
  • 0 likes
  • music
    Samsung
  • 101 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist disappeared

PlanPremiumCountryUSDevice(All devices)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a playlist of devotional songs that I used to play on Alexa everyday morning., Recently I noticed Alexa stopped playing the songs...

  • Casual Listener
  • Plan Premium Country US Device (All devices) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had a playlist of devotional songs that I used to pl...
  • OscarDC
  • Moderator
  • 170 Views
  • 5 replies
  • 0 likes
  • music
  • 170 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to remove local files that no longer exist

DeviceWindows 11 PC My Question or IssueI have two dozen local files on my Spotify app but most of them don't exist anymore. I unliked them and they don't play (I get the error "Spotify can't play this right now... you can import it" (with no informa...

  • Music Fan
  • Device Windows 11 PC   My Question or Issue I have two dozen local files on my Spotify app but most of them don't exist anymore. I unliked them and they don't play (I get the error "Spotify ...
  • Yordan
  • Moderator
  • 385 Views
  • 3 replies
  • 0 likes
  • music
  • 385 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Delete local files

Hello everyone, I recently sorted out my music in iTunes and therefore deleted many music files.However all these local files, even those erased, still appear in my Spotify, even when I deactivate the display of my local files in my preferences! Grrr...

  • Regular
  • Hello everyone,   I recently sorted out my music in iTunes and therefore deleted many music files. However all these local files, even those erased, still appear in my Spotify, even when I d...
  • Maria
  • Moderator
  • 104221 Views
  • 38 replies
  • 5 likes
  • music
  • 104221 Views
  • 38 replies
  • 5 likes

Solved!!Superuser Contribution Sudden loss of listeners

PlanPremiumCountryUruguayDeviceHuaweiOperating SystemAndroid My Question or IssueHi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for Artists dashboard. My band was in his all-time listeners peak and all of a ...

  • Casual Listener
  • Plan Premium Country Uruguay Device Huawei Operating System Android   My Question or Issue Hi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for...
  • follow18jefretuei_IG
  • Visitor
  • 5588 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 5588 Views
  • 4 replies
  • 0 likes

Superuser Contribution PS5 Spotify Audio Stutter/Lag

PlanPremiumCountryUnited StatesDevicePlaystation 5Operating System21.01-03.10.00.03-00.00.00.0.1 Spotify version: 3.72 Issue: Ever since Spotify’s new update on PS5, the audio for any song I play through the PS5 Spotify app or even through the PS5 qu...

  • Casual Listener
  • Plan Premium Country United States Device Playstation 5 Operating System 21.01-03.10.00.03-00.00.00.0.1   Spotify version: 3.72   Issue: Ever since Spotify’s new update on PS5,...
  • cwj2733
  • Visitor
  • 15597 Views
  • 41 replies
  • 7 likes
  • music
    PlayStation
    Sony
  • 15597 Views
  • 41 replies
  • 7 likes

Petition for Supremium/HiFi audio tier!

Hey Spotify! I've been very closely following the rumors around Spotify HiFi/Supremium for a few months now, and it seems like the plans to launch Supremium have been cancelled due to "low demand" from a survey that was supposedly done recently. But ...

  • Visitor
  • ...oesn't cost more on apple music or Amazon music, it was scrapped. To that I would like to say, charge me more! I don't care if its $19.99, $24.99, whatever, just give us HiFi audio! I will GLADLY pay more t...
  • _Ed_
  • Newbie
  • 7846 Views
  • 47 replies
  • 110 likes
  • music
    Other
  • 7846 Views
  • 47 replies
  • 110 likes

Google Home only plays recently added songs

I've had a spotify account for quite a while now and have been collecting songs under "your music" for quite a while - I don't know how many songs, but it's a significant amount. I recently got a Google Home Mini, and when I ask it to play music, reg...

  • Newbie
  • I've had a spotify account for quite a while now and have been collecting songs under "your music" for quite a while - I don't know how many songs, but it's a significant amount.  I recently g...
  • Mcrumpto
  • Newbie
  • 1751 Views
  • 5 replies
  • 4 likes
  • music
    Other
  • 1751 Views
  • 5 replies
  • 4 likes

Superuser Contribution Fans also liked broken after recent update! Getting associated to totally random non genre artist.

PlanPremiumCountryAustralia My Question or IssueSo it seems that the lastest algorithm update for 'Fans also like' has completely **bleep** a bunch of peoples feeds, personally I'm a melodic techno artist, and previously was associated with some of m...

  • Newbie
  • ...ountry music artist ect. Did anyone in spotify actually check to make sure this 'update' wasn't going to destroy peoples artist profiles?
  • DoomNation
  • Roadie
  • 1223 Views
  • 8 replies
  • 1 likes
  • Denon
    music
  • 1223 Views
  • 8 replies
  • 1 likes

Superuser Contribution DJ Silent/Hangs App

PlanPremiumCountryUS DevicePC Operating SystemWindows/Chrome (noticed on Open Spotify) My Question or IssueI've been using the AI DJ, but I've noticed that after a while, when the DJ is supposed to talk, the app will just sit there and do nothing. So...

  • Casual Listener
  • ...fter a while, when the DJ is supposed to talk, the app will just sit there and do nothing.  Sometimes it recovers and starts playing music again, and other times I have to fast forward to get past t...
  • Dessi
  • Moderator
  • 160 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 160 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue always shuffles when switching between devices

PlanPremium family planCountryIrelandDevicePixel 3XL / PC / Chromecast / Google HomeOperating SystemAndroid 11 / Windows 10 My Question or IssueWhenever I connect/disconnect or switch to a different device on Spotify connect whether its from my lapto...

  • Music Fan
  • Plan Premium family plan Country Ireland Device Pixel 3XL / PC / Chromecast / Google Home Operating System Android 11 / Windows 10   My Question or Issue Whenever I connect/disconnect ...
  • Franco06
  • Newbie
  • 2955 Views
  • 14 replies
  • 6 likes
  • Connect
    music
  • 2955 Views
  • 14 replies
  • 6 likes

Superuser Contribution How to create a podcast like Stuts jazz journey ?

I am planning to create a podcast where dialogue alternates with selected music tracks. The structure would follow this format:•Host dialogue•Selected song from Spotify’s catalog•Host dialogue•Another selected song, and so on. I came across this epis...

  • Casual Listener
  • I am planning to create a podcast where dialogue alternates with selected music tracks. The structure would follow this format: •Host dialogue •Selected song from Spotify’s catalog •Host d...
  • OscarDC
  • Moderator
  • 88 Views
  • 2 replies
  • 0 likes
  • music
  • 88 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't play a full album

Just went into premium, but still cant play a full album. after playing the first song of the album by clicking on it, Spotify will than shuffle the songs and worse, play the songs in live versions! can i just listen to a full album by its original o...

  • Visitor
  • Just went into premium, but still cant play a full album. after playing the first song of the album by clicking on it, Spotify will than shuffle the songs and worse, play the songs in live versions! ...
  • AnyDayJoe
  • Casual Listener
  • 56552 Views
  • 21 replies
  • 3 likes
  • music
  • 56552 Views
  • 21 replies
  • 3 likes

Spotify bad customer service

Plan Premium Country Romania Device Iphone 16 Pro Max Operating System Ios 18.2.1 My Issue Music platforms- Spotify complaint I hate spotify Hello so for starters I have been using spotify for over 5 years and had been loyal to them all the way. I ev...

  • Newbie
  • Plan Premium Country Romania Device Iphone 16 Pro Max Operating System Ios 18.2.1 My Issue Music platforms- Spotify complaint I hate spotify Hello so for starters I have been u...
  • 148 Views
  • 0 replies
  • 0 likes
  • music
  • 148 Views
  • 0 replies
  • 0 likes