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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 874 Views
  • 7 replies
  • 2 likes
  • Other
  • 874 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Superuser Contribution Playlist and podcast issues

PlanFreeCountryUzbekistanDeviceSamsung A50Operating SystemAndroid My Question or IssueIn the last couple of days I ran into a problem, the tracks stopped showing in the albums, instead of that the name of the tracks appeared in the podcast or album, ...

  • Newbie
  • Plan Free Country Uzbekistan Device Samsung A50 Operating System Android   My Question or Issue In the last couple of days I ran into a problem, the tracks stopped showing in the a...
  • Eni
  • Moderator
  • 322 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shazam not showing any option for Spotify Integration

PlanPremiumCountryUSA DeviceSamsung Galaxy J7 ProOperating SystemAndroid 9.1 My Question or IssueHey, I can no longer connect Spotify to Shazam. I could last time but for some reason I had revoke access. Then, some days later when I tried it again, t...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy J7 Pro Operating System Android 9.1   My Question or Issue Hey, I can no longer connect Spotify to Shazam. I could last time b...
  • Eni
  • Moderator
  • 1397 Views
  • 7 replies
  • 0 likes
  • Samsung
  • 1397 Views
  • 7 replies
  • 0 likes

Superuser Contribution Galaxy Watch blocked with "can't play track when on call"

PlanPremiumCountryUKDeviceGalaxy Watch ActiveOperating SystemWatch - Tizen 4.0.07Phone is Samsung S10 - Android 11For the last few days I can't play anything on my watch (in standalone mode). I always get the "can't play track when on call" error, ev...

  • Casual Listener
  • Plan Premium Country UK Device Galaxy Watch Active Operating System Watch - Tizen 4.0.07 Phone is Samsung S10 - Android 11 For the last few days I can't play anything on my watch (in s...
  • Jeremy
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs playlist will not load on Android Auto

PlanPremiumCountryU.K.DeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen using the Spotify app on Android Auto in my car (2020 VW Golf) everything works as it should, other than my Liked Songs playlist; when clicking on the pla...

  • Newbie
  •   Plan Premium Country U.K. Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue When using the Spotify app on Android Auto in my car (2020 VW Golf) e...
  • davidc95
  • Regular
  • 1832 Views
  • 8 replies
  • 0 likes
  • Other
    Samsung
  • 1832 Views
  • 8 replies
  • 0 likes

Superuser Contribution bluetooth option not showing up in Settings in Spotify app on galaxy watch

PlanPremiumCountryUSADevicegalaxy watchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuejust recently reinstalled the Spotify app on my galaxy watch. when i go to settings, I don't see an option to connect to Bluetooth. all...

  • Newbie
  • ...o my samsung buds.  Bluetooth is no where to be found on the spotify app now.  anyone else have this issue?  thank you.
  • CarlosE
  • Moderator
  • 1033 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1033 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disparition de musique

Bonjour j'aimerai comprendre pourquoi tt l'album carpe diem de keen'v n'est plus sur spotify et même quelques musique de d'autredire album ont disparu je suis vraiment déçus j'aimerais savoir si elles vont revenir. Merci

  • Newbie
  • Bonjour j'aimerai comprendre pourquoi tt l'album carpe diem de keen'v n'est plus sur spotify et même quelques musique de d'autredire album ont disparu je suis vraiment déçus j'aimerais savoir si elle...
  • 11101750010
  • Casual Listener
  • 1520 Views
  • 4 replies
  • 0 likes
  • Samsung
  • 1520 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't install Spotify on Samsung Galaxy Watch from Bangladesh

PlanFreeCountryBangladeshDeviceSamsung Galaxy WatchOperating SystemTizen 4.0.0.7 My Question or IssueSpotify launched in Bangladesh recently, and I'm really enjoying it! It's working fine on desktop and mobile, however I'm unable to install it on my ...

  • Casual Listener
  • Plan Free Country Bangladesh Device Samsung Galaxy Watch Operating System Tizen 4.0.0.7   My Question or Issue Spotify launched in Bangladesh recently, and I'm really enjoying it! I...
  • Jeremy
  • Spotify Legend
  • 762 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 762 Views
  • 3 replies
  • 0 likes

Superuser Contribution App disappeared from two Samsung TVs

PlanPremiumCountryUK DeviceTwo different Samsung TVsMy Question or IssueThe spotify app disappeared from both of my TVs over the weekend and is no longer listed in the app store. Has it been purposefully removed

  • Casual Listener
  • Plan Premium Country UK   Device Two different Samsung TVs My Question or Issue The spotify app disappeared from both of my TVs over the weekend and is no longer listed in the app store....
  • Mihail
  • Spotify Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • Samsung
    TV
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! How do I exit the premium page? When I log in on mobile I'm stuck on a "premium" tab, no options.

Even if I re-download, re-login, or restart the phone (even deleting cache!) I can't leave the tab. The web player does the same thing but it's a prompt-message thing. I'm in a country that just gained access to Spotify, the account was opened in the...

  • Newbie
  • Even if I re-download, re-login, or restart the phone (even deleting cache!) I can't leave the tab. The web player does the same thing but it's a prompt-message thing.   I'm in a country that ...
  • Billy-J
  • Spotify Star
  • 4075 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 4075 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App not available on Galaxy Watch3 after switching to Samsung Galaxy S21 Ultra

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy Watch3 (paired with Samsung Galaxy S21 Ultra)Operating SystemTizen (with Android 11 on Galaxy S21 Ultra) My Question or IssueExtra information: I used to have a Galaxy S10+ together with my Galaxy Wat...

  • Casual Listener
  • Plan Premium Country Netherlands Device Samsung Galaxy Watch3 (paired with Samsung Galaxy S21 Ultra) Operating System Tizen (with Android 11 on Galaxy S21 Ultra)   My Question or I...
  • Novy
  • Moderator
  • 4429 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 4429 Views
  • 3 replies
  • 0 likes

Superuser Contribution sometime spotify connect disappears

PlanPremiumCountryIsraelDevice(Samsung Galaxy 9, Lenovo ThinkPad )Operating System( Android Oreo, Linux) My Question or IssueHello,sometimes when I try to connect to my tv with my computer or phone ( all three on the same Wi-Fi), I get only the optio...

  • Newbie
  • Plan Premium Country Israel Device (Samsung Galaxy 9, Lenovo ThinkPad ) Operating System ( Android Oreo, Linux)   My Question or Issue Hello, sometimes when I try to connect to m...
  • Jeremy
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
    TV
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Choose playback location on Samsung Galaxy Watch Active 2 App

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Active 2 Watch My Question or IssueIs there a way to "scrub" though song playback on the Spotify app on my watch? Like, if I start a song from the beginning but then want to skip to a specific spot ...

  • Regular
  • Plan Premium Country United States Device Samsung Galaxy Active 2 Watch     My Question or Issue Is there a way to "scrub" though song playback on the Spotify app on my watch? L...
  • Novy
  • Moderator
  • 311 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 311 Views
  • 1 replies
  • 0 likes

Random artists in recently played

My Question or IssueSo I've been using spotify since 2016, and I've never encountered something as weird as this.I've been noticing that whenever I'm offline, I get new random artists in my recently played.I just want to further elaborate that I HAVE...

  • Newbie
  • My Question or Issue So I've been using spotify since 2016, and I've never encountered something as weird as this. I've been noticing that whenever I'm offline, I get new random artists in my recen...
  • AdamDam
  • Spotify Star
  • 655 Views
  • 1 replies
  • 0 likes
  • Logitech
    Other
    Samsung
  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Clock not showing Recent Playlists (or any of my playlists if I search them)

PlanPremiumCountryUSDeviceSamsung S7Operating SystemAndroid 8 My Question or IssueAs stated, I can't access any recent playlists in the Google clock app, even if I'm currently playing them on my phone in the background. It simply doesn't show up; onl...

  • Music Fan
  • Plan Premium Country US Device Samsung S7 Operating System Android 8   My Question or Issue As stated, I can't access any recent playlists in the Google clock app, even if I'm c...
  • Eni
  • Moderator
  • 511 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 511 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Samsung TV Tizen app: no sound, controls do not work

PlanPremiumCountryRussia DeviceSamsung TV UE55TU8500UXOperating SystemTizen (i guess) T-NKLDEUC-1402.4 My Question or IssueI've installed Spotify app from store, it had been working for several weeks, after that it started to work like this:* Everyth...

  • Casual Listener
  • Plan Premium Country Russia   Device Samsung TV UE55TU8500UX Operating System Tizen (i guess) T-NKLDEUC-1402.4   My Question or Issue I've installed Spotify app from s...
  • Mihail
  • Spotify Legend
  • 1129 Views
  • 3 replies
  • 0 likes
  • Samsung
    TV
  • 1129 Views
  • 3 replies
  • 0 likes

Superuser Contribution Joe Rogan podcast episodes missing on Samsung TV app

PlanPremiumCountryUKDeviceSamsung Smart TV My Question or IssueThere are no JRE podcasts episodes showing on the Samsung TV app since the announcement on May 19th. All other podcasts show episodes up to today and JRE is fully up to date on my iPhone ...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Smart TV   My Question or Issue There are no JRE podcasts episodes showing on the Samsung TV app since the announcement on May 19th. All other p...
  • Advent47
  • Newbie
  • 5727 Views
  • 12 replies
  • 3 likes
  • Samsung
    TV
  • 5727 Views
  • 12 replies
  • 3 likes

Superuser Contribution Samsung TV error

PlanFreeCountrySlovakiaDeviceSamsung TV UE32M5672 My Question or IssueWhen I open Spotify app on my Samsung TV I get the error as in the picture below. I can either Close the app or Log out which is weird to me.I can listen music on my TV only if I c...

  • Visitor
  • Plan Free Country Slovakia Device Samsung TV UE32M5672   My Question or Issue When I open Spotify app on my Samsung TV I get the error as in the picture below. I can either Close the a...
  • Mihail
  • Spotify Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa

PlanPremiumCountryUKDeviceSamsung Galaxy S9+ and Amazon Echo AutoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince updating the Spotify app I'm struggling to get it to play on the Auto. If the phones locked it says I n...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S9+ and Amazon Echo Auto Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since updating the Spotify a...
  • Peter
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Smart TV - App closes immediately

PlanPremiumCountryCanadaDeviceSamsung Smart TV - Model UN55TU7000FXZCOperating SystemTizen My Question or IssueStarted behaving like that on November 19th. When I try to fire up the app on my Samsung TV, it opens and immediately closes. I can see the...

  • Visitor
  • Plan Premium Country Canada Device Samsung Smart TV - Model UN55TU7000FXZC Operating System Tizen   My Question or Issue Started behaving like that on November 19th. When I try t...
  • Elena
  • Moderator
  • 810 Views
  • 1 replies
  • 0 likes
  • Samsung
    TV
  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Progress bar not showing on tv!!!!

PlanFreeCountryBrazilDeviceSamsung tv, Fire StickOperating SystemTizen 2019 My Question or IssueOh man where's the progress/time bar songs on the tv app?? On Samsung's Tizen and Fire Stick they just vanished... Dont like that small cover art at the l...

  • Regular
  • Plan Free Country Brazil Device Samsung tv, Fire Stick Operating System Tizen 2019   My Question or Issue Oh man where's the progress/time bar songs on the tv app?? On Samsung's T...
  • JulianKarhof
  • Music Fan
  • 1409 Views
  • 13 replies
  • 2 likes
  • Samsung
    Time Bar
    TV app
  • 1409 Views
  • 13 replies
  • 2 likes