Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey, I created this thread to get your feedback on our blog post around changes to the Web API extended access criteria, which will take place on May 15th. Please share any of your thoughts on this change in the comments below. All of your feedback w...
My team recently submitted an extension request for various scopes. We have not heard back from the Spotify team yet.We are waiting for this approval to go to market.This is extremely urgent to us.Thank you for your help.
Casual Listener
My team recently submitted an extension request for various scopes. We have not heard back from the Spotify team yet. We are waiting for this approval to go to market. This is extr...
will118
Newbie
481 Views
2 replies
0 likes
Our ProjectWe're developing a music-themed board game that includes printed cards with artist illustrations and barcodes. We've created a companion app that scans these barcodes and plays corresponding songs on Spotify.Not a Game AppOur app is not a ...
Newbie
Our Project We're developing a music-themed board game that includes printed cards with artist illustrations and barcodes. We've created a companion app that scans these barcodes and plays correspon...
169 Views
0 replies
0 likes
Hello Spotify Support Team,I recently submitted a request for an extension of my app’s permissions on the Spotify API, which is currently under review. Since submitting the request, I’ve encountered issues with token refresh, specifically seeing an i...
Regular
Hello Spotify Support Team, I recently submitted a request for an extension of my app’s permissions on the Spotify API, which is currently under review. Since submitting the request, I’ve encountere...
347 Views
0 replies
0 likes
Dear Spotify Team, I hope this message finds you well.I am writing to urgently follow up on my recent Extension Request application. We have been waiting for six weeks now, and the delay is significantly impacting our project timeline. Our users are ...
Casual Listener
Dear Spotify Team, I hope this message finds you well. I am writing to urgently follow up on my recent Extension Request application. We have been waiting for six weeks now, and the delay is signifi...
418 Views
0 replies
1 likes
Hi all! I was just wandering if Extension Requests for an app is paid (and how much if it is), or for free? I could't find the info anywhere. Thank you, Sandra
Regular
Hi all! I was just wandering if Extension Requests for an app is paid (and how much if it is), or for free? I could't find the info anywhere. Thank you, Sandra
SandraHeinz
Regular
454 Views
2 replies
0 likes
PlanPremium CountryUSA/CANADA DeviceAndroid TV Operating SystemAndroid 11 My Question :Dear Spotify Team,I hope this message finds you well. My name is Viral, representing Nento Corporation (https://nento.com/), a provider of digital signage solution...
Casual Listener
Plan Premium Country USA/CANADA Device Android TV Operating System Android 11 My Question : Dear Spotify Team, I hope this message finds you well. My name is...
mg56
Casual Listener
308 Views
1 replies
0 likes
hi! i wanted to submit a quota extension request for my spotify application., but i'm kinda stumped on this "free demo/test account" thing. the main functionality of my application is that it generates recommendations based on your music listening ha...
Casual Listener
hi! i wanted to submit a quota extension request for my spotify application., but i'm kinda stumped on this "free demo/test account" thing. the main functionality of my application is that i...
xx-ludis
Casual Listener
814 Views
4 replies
0 likes
Hi Team, we have applied for the API Extension Request on Oct 9 but it's still unreviewed. Please kindly check for us. App name: GiveawayWebsite: giveaway.com
Visitor
Hi Team, we have applied for the API Extension Request on Oct 9 but it's still unreviewed. Please kindly check for us. App name: Giveaway Website: giveaway.com
Ximzend
Spotify Star
355 Views
1 replies
0 likes
I applied for the extension request for one of my apps using Spotify API. The request was rejected with reason given: You must have a mechanism for users to disconnect from the app. I am not able understand this reason as I am just using the login, s...
Newbie
I applied for the extension request for one of my apps using Spotify API. The request was rejected with reason given: You must have a mechanism for users to disconnect from the app. I a...
Ximzend
Spotify Star
499 Views
1 replies
0 likes
PlanPremiumCountryJP I submitted my app Srive a couple of days back for a quota extension.My application was rejected, but the reason for the rejection is unclear.No email was sent, and the dashboard (https://developer.spotify.com/dashboard/applicati...
Newbie
Plan Premium Country JP I submitted my app Srive a couple of days back for a quota extension. My application was rejected, but the reason for the rejection is unclear. No email was sent...
548 Views
0 replies
0 likes
