Topics with Label: Account Access

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45991 Views
  • 16 replies
  • 4 likes
  • 45991 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28915 Views
  • 19 replies
  • 2 likes
  • 28915 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20268 Views
  • 6 replies
  • 1 likes
  • 20268 Views
  • 6 replies
  • 1 likes

Can’t Cancel Subscription

PlanPremiumCountry EnglandDeviceIPhone 6sOperating SystemIOS 10 My Question or Issue On the 27th July I subscribed to a free month on Spotify premium, but I broke my phone the day after I did this. I have just been charged £9.99 on the 27th August bu...

  • Newbie
  • Plan Premium Country  England Device IPhone 6s Operating System IOS 10   My Question or Issue   On the 27th July I subscribed to a free month on Spotify premium, but I broke ...
  • Billy-J
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account Access
    Account Details
    Cancel
    Cancel subscription
    Subscription
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! SPOTIFY PREMIUM: HOW MANY SEASONS AT THE SAME TIME CAN I HAVE?

Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...

  • Casual Listener
  • Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...
  • abrahamelco
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • Account Access
    b
    Premium
  • 481 Views
  • 2 replies
  • 0 likes