Topics with Label: Account Management

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45519 Views
  • 16 replies
  • 4 likes
  • 45519 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28615 Views
  • 19 replies
  • 2 likes
  • 28615 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20166 Views
  • 6 replies
  • 1 likes
  • 20166 Views
  • 6 replies
  • 1 likes

AT&T doing away with Free Premium: how to keep account & pay on your own?

I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know how to keep my account &and playlists) & just pay for it on my own? Spotify has no one to talk to. I called AT&T a few times and they don't know how and said...

  • Newbie
  • I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know  how to keep my account &and playlists) & just pay for it on my own?   Spotify...
  • OneByBoo
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Account Management
    AT&T
    aT&T ending
    ATT 6-month free trail
  • 151 Views
  • 1 replies
  • 0 likes

Family plan redemption issue

PlanPremiumCountry CanadaDeviceMultiple devicesOperating SystemMultiple OSsMy Question or Issue I have given this company several months to resolve my issue of not being able to add my son to my family plan. Communicated multiple times here and via T...

  • Not applicable
  • Plan Premium Country  Canada Device Multiple devices Operating System Multiple OSs My Question or Issue  I have given this company several months to resolve my issue of not being a...
  • Billy-J
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account Management
    Family Plan Issue
    Premium
  • 225 Views
  • 1 replies
  • 0 likes